Tracy Parks
Damascus
Summary
Business owner and office manager proficient in coordinating operations, scheduling, and client relations. Strong commitment to enhancing client satisfaction through professional communication and problem-solving while maintaining organized business functions.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Owner/Operator/ Office Manager
Superior Paving Company
01.1992 - 01.2026
- Managed daily business and office operations, ensuring efficient scheduling and effective customer coordination.
- Acted as primary customer contact, facilitating professional communication and service satisfaction.
- Resolved customer concerns and implemented effective solutions.
- Coordinated workflow and prioritized tasks to enhance efficiency in business operations.
- Handled administrative tasks, streamlining records management, correspondence, and organizational systems.
- Maintained strong organization and consistency across all office functions.
- Managed business operations alongside household duties and family care.
Hair Stylist
Hair Pair
01.1987 - 01.1993
- Performed haircuts, coloring, and styling using professional techniques and tools.
- Delivered cosmetology services including cutting, styling, and consultations to enhance client satisfaction.
- Provided personalized consultations to determine client hairstyle preferences.
- Developed strong repeat clientele through attentive customer service and professionalism.
- Maintained cleanliness and organization of workstations and salon areas.
Hair Stylist
JCPenney Salon
01.1986 - 01.1987
- Advised clients on styling options and conducted consultations to enhance their experience.
- Provided salon services tailored to individual client needs.
- Ensured high standards of customer service to foster client satisfaction.
Education
High School Diploma -
Richard Montgomery
Rockville05-1988
Skills
- Business Operations
- Office Administration
- Management
- Leadership
- Scheduling & Organization
- Problem Solving
- Multitasking
- Communication
- Customer Service
Certification
- State Board Of Cosemetology
Timeline
Owner/Operator/ Office Manager
Superior Paving Company
01.1992 - 01.2026
Hair Stylist
Hair Pair
01.1987 - 01.1993
Hair Stylist
JCPenney Salon
01.1986 - 01.1987
High School Diploma -
Richard Montgomery