Travis Burch
Capitol Heights
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
31
31
years of professional experience
Work History
Owner
TBurch Lawn Care LLC
05.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Sanitation Engineer
Shaw Refuse Inc.
06.2016 - 06.2024
- Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained neat, clean and sanitized work areas.
- Ran daily routes for pickup.
Sanitation Engineer
Burch Trash
08.1993 - 08.2023
- Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained neat, clean and sanitized work areas.
- Supervised and directed daily work of team of two sanitation personnel.
- Ran routes for pickup.
Sanitation Engineer
Progressive Waste
06.2008 - 06.2016
- Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained neat, clean and sanitized work areas.
- Run daily routes for pickup.
Sanitation Engineer
Grayhound Trash Removal, Inc.
09.2003 - 06.2007
- Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained neat, clean and sanitized work areas.
- Run Daily routes for pickup.
Education
Montgomery College
Rockville, MD03.2016
High School Diploma -
Suitland High School
Forestville, MD06.1993
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
Accomplishments
- Achieved Labor of the year by completing job task with accuracy and efficiency.
Labor of the year
I was proof to be named Labor of the year for my ability to provide excellent customer service and making sure that are component of the job is completed and correct.
Timeline
Sanitation Engineer
Shaw Refuse Inc.
06.2016 - 06.2024
Owner
TBurch Lawn Care LLC
05.2016 - Current
Sanitation Engineer
Progressive Waste
06.2008 - 06.2016
Sanitation Engineer
Grayhound Trash Removal, Inc.
09.2003 - 06.2007
Sanitation Engineer
Burch Trash
08.1993 - 08.2023
Montgomery College
High School Diploma -
Suitland High School
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