Travis Jacobs
Baltimore
Summary
Dedicated and adaptable professional with strong communication, customer service, and problem-solving skills.
Experienced in customer advising, administrative tasks, and team collaboration. Proven ability to learn quickly and deliver exceptional service in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Beauty Associate
JCPenney
02.2022 - 02.2025
- Collaborated with sales teams to position company solutions effectively
- Developed deep understanding of product offerings to meet customer needs
- Advised customers on product selection to drive consistent sales
- Addressed product returns, shipping inquiries, and order status questions
- Utilized sales techniques to promote high-value products
- Maintained comprehensive product knowledge, pricing structure, and sales objectives
Receptionist
Thompson Automotive
10.2019 - 02.2022
- Greet guests promptly and maintain a professional, friendly demeanor
- Manage multi-line phone systems, handle messages, and route calls appropriately
- Process incoming mail and packages, ensuring proper routing
- Provide information about office hours, procedures, and requirements
- Support office staff with clerical tasks and administrative assistance
- Protect sensitive and confidential information by following established procedures
- Manage dealership software to log and handle new car keys accurately
Host
Papa's Tacos
05.2019 - 10.2019
- Welcomed guests with a friendly and positive attitude
- Managed seating arrangements and updated seating charts
- Provided menu information and discussed daily specials
- Assisted servers with guest interactions and service support
- Resolved guest complaints and ensured customer satisfaction
Product Consultant
Sephora inside JCPenney
09.2014 - 05.2019
- Provided expert advice on products and solutions to meet customer needs
- Maintained accurate customer records and addressed inquiries effectively
- Applied sales strategies to enhance customer satisfaction and boost revenue
- Demonstrated in-depth knowledge of product lines and sales techniques
Education
High School Diploma - Information Technology
National Academy Foundation
Baltimore, MDSkills
- Excellent Customer Service & Advising
- Product Demonstration & Promotion
- Team Collaboration & Communication
- Clerical & Administrative Support
- Attention to Detail & Adaptability
- Sales Techniques & Product Knowledge
- Client relationship building
- Upselling and cross selling
- Ethical sales practices
- Cash handling experience
- Promotional event participation
- Friendly and helpful
Timeline
Beauty Associate
JCPenney
02.2022 - 02.2025
Receptionist
Thompson Automotive
10.2019 - 02.2022
Host
Papa's Tacos
05.2019 - 10.2019
Product Consultant
Sephora inside JCPenney
09.2014 - 05.2019
High School Diploma - Information Technology
National Academy Foundation
Similar Profiles
Jacob MyersJacob Myers
Wharehouse Worker at JCPenneyWharehouse Worker at JCPenney
Groshua SimpsonGroshua Simpson
Human Resource Business Partner /Customer Experience Manager at JCPenneyHuman Resource Business Partner /Customer Experience Manager at JCPenney
Hope KellyHope Kelly
Cashier at JCPenneyCashier at JCPenney
Liam MatiasLiam Matias
Cashier at JCPenneyCashier at JCPenney
Tyron Giles DPTTyron Giles DPT
Store Associate at Weis Markets IncStore Associate at Weis Markets Inc