Travis Smoot
Pasadena
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server/Catering Staff Member
Two Rivers Steak & Fish House
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Dairy Clerk
Giant
05.2022 - 01.2023
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Dealt with payments, invoices and product rotations for numerous products.
Cashier Team Lead
Food Lion
05.2020 - 08.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Computer Science
Anne Arundel Community College
Arnold, MD05-2025
Skills
- C, Python, Java, or other relevant programming languages
- MATLAB
- Data analysis (Excel)
- Time Management
- Problem-solving and critical thinking
- Cross-functional collaboration
- Strong written and verbal communication
- Adaptability and innovation in complex environments
- Attention to detail and quality assurance mindset
Timeline
Server/Catering Staff Member
Two Rivers Steak & Fish House
01.2023 - Current
Dairy Clerk
Giant
05.2022 - 01.2023
Cashier Team Lead
Food Lion
05.2020 - 08.2021
Computer Science
Anne Arundel Community College
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