Triniti Baker
Nottingham
Summary
Dedicated and reliable full-time student in criminal justice, I possess a strong work ethic and a genuine passion for learning. I thrive in team settings and consistently bring a positive and professional attitude to all my endeavors. Known for my organizational skills and ability to perform well under pressure, am also a quick learner. I am eager to contribute my strong work ethic and upbeat demeanor to a dynamic and supportive team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Micheals Cafe
09.2024 - 06.2025
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Cashier
Richardsons Farm
03.2023 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Walgreens
07.2021 - 04.2022
- Cashier
- Inventory
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Trained new employees on operating cash registers effectively
Cashier Manager
GAME Sports Bar
01.2019 - 08.2021
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Criminal Justice
Community College of Baltimore County
Baltimore, MD02.2026
Criminal Justice
Towson University
Baltimore, MD09.2024
High school diploma - undefined
Perry Hall High School
Nottingham, MD05.2023
Skills
- Patience and Empathy
- Microsoft Excel
- Seating coordination
- Dining room management
- Guest complaint resolution
- Dining area maintenance
- Appointment scheduling
- QuickBooks
- ID Verification
- Total calls (success metric)
- Phone etiquette
- Interpersonal Skills
- Time management
- Hospitality
- Microsoft Word
- Dog handling
- Animal handling
- Computer skills
- Customer-facing systems
- OpenTable
- Front Desk
- Data entry
- Host/hostess experience
- Computer literacy
- Prospecting
- Phone communication
- Cash handling
- Serving
- Microsoft Outlook
- Organizational skills
- Outbound calling
- Processing cash transactions
- Administrative experience
- Payment Processing
- Office experience
- Medical scheduling
- Sales
- Cash register
- Objection handling (sales technique)
- Lead generation
- Communication skills
- Customer service
- Retail sales transactions
- Merchandising
- Martial arts
- Microsoft Office
- Cash Register Operation
- Guest services
- POS systems
- Attention to detail
Certification
Driver's License
Languages
English
Timeline
Hostess
Micheals Cafe
09.2024 - 06.2025
Cashier
Richardsons Farm
03.2023 - 11.2023
Cashier
Walgreens
07.2021 - 04.2022
Cashier Manager
GAME Sports Bar
01.2019 - 08.2021
Criminal Justice
Towson University
High school diploma - undefined
Perry Hall High School
Criminal Justice
Community College of Baltimore County