Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trisha Casparriello

Bel Air

Summary

Dynamic and dependable professional with extensive experience in customer service at Outback Steakhouse. Proven ability to excel under pressure while maintaining a positive attitude. Skilled in multitasking and effective communication, consistently enhancing customer satisfaction and team collaboration. Adaptable and detail-oriented, committed to delivering exceptional service in fast-paced environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Warehouse

Port Transportation
04.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Waitress

Outback Steakhouse
05.2009 - 05.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress

The Original Steakhouse
03.2006 - 05.2009
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

No Degree - Exercise Science

Harford Community College
Bel Air, MD
08-2026

High School Diploma -

Mercy High School
Baltimore City, MD
05-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure

Certification

  • Certified Trainer.

Timeline

Warehouse

Port Transportation
04.2018 - Current

Waitress

Outback Steakhouse
05.2009 - 05.2020

Waitress

The Original Steakhouse
03.2006 - 05.2009

No Degree - Exercise Science

Harford Community College

High School Diploma -

Mercy High School

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Trisha Casparriello