Benson Zhang
Brooklyn
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Highly knowledgeable in finance, writing, computers, video editing, and management. In the process of publishing a novel.
Overview
6
6
years of professional experience
Work History
Fast Food Worker
Chick-fil-A
04.2023 - Current
- Performed shift change tasks each day to keep store neat and running smoothly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Trained newly hired employees on routine tasks and customer service.
Food Service Supervisor
China Wok
02.2020 - 03.2023
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Bachelor of Science - Finance
University of Maryland, Baltimore County
Baltimore, MD05-2028
Skills
- Customer Service
- Management
- Video Editing
- POS Operation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
- Writing Editing, Proofreading, Publishing
- Video Editing, Computer Skills
- Finance, Markets, Investment
- Management, Communities, Connecting
Timeline
Fast Food Worker
Chick-fil-A
04.2023 - Current
Food Service Supervisor
China Wok
02.2020 - 03.2023
Bachelor of Science - Finance
University of Maryland, Baltimore County