Tunde Olanipekun
Mount Rainier,Md
Summary
Highly educated House Manager known for improving service quality through Relationship Building. A gifted mentor with the ability to patiently work with people from all walks of life. Looking for a new position with an organization in the Healthcare sector.
Overview
5
5
years of professional experience
Work History
House Manager
Arc Of P.G County
- Coordinated with community-based treatment providers to meet needs of Dependent residents
- Provided gentle assistance in the areas of hygiene and feeding to residents
- Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Researched and planned fun activities that would be enjoyable for both residents and guests, including family members
- Generated reports to assess performance and make adjustments.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Managed all intake and discharge paperwork and procedures for residents.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Residential Manager
Volunteers of America Md
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors e.t.c
- Interfaced with residents to address and resolve complaints or grievances.
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Helped residents living with Mental Retardation and Physical disability conditions with personal needs.
- Developed and deepened relationships with residents and fellow staff.
- Led meetings every week to receive resident concerns and educate on changes to policies and procedures.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Handled all delegated tasks, including Management and Finance
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
- Enhanced communication with residents'' families through regular updates and open lines of communication.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Developed strong relationships with local community organizations to enhance the quality of life for residents.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Facilitated smooth transitions when admitting new residents into the facility by working closely with their families during this challenging period of adjustment.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Reported and documented maintenance requests and scheduled appropriate services.
Residential House Manager
Psychotherapeutic Rehabilitation Service
- Conducted weekly meetings with healthcare providers and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Interfaced with residents to address and resolve complaints or grievances.
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Developed and deepened relationships with residents and fellow staff.
- Led meetings every week to receive resident concerns and educate on changes to policies and procedures.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Collaborated with property owners or management companies on facility upgrades and renovations as needed.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Solved grievances and complaints by collaborating with residents.
Social Worker Assistant
Family Services Preservation
- Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
- Arranged and facilitated support groups, life skills education programs and supportive counseling for parolees by coordinating appropriate trained and license service providers.
- Performed psychosocial assessments to identify barriers in patient ability to obtain or use medications.
- Produced referrals for various community resources, housing and transportation services.
- Visited clients at residence for home study assessments to assist courts with housing decisions.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Managed caseloads and advocated for client rights.
Evening Shift Supervisor
Hartwood Foundation Inc.
04.2019 - Current
- Facilitated best care by developing strong and trusting rapport with patient.
- Monitored and reported clients' progress.
- Documented client progress in charts and logbooks.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Administered necessary medications as directed by care plan.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns promptly.
- Streamlined workflow processes, resulting in a more efficient and organized work environment for the evening team.
- Reduced overtime costs with effective scheduling that balanced employee workload while meeting business demands.
- Collaborated with other supervisors to implement company-wide initiatives and best practices during the evening shift operations.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement among staff members.
- Mentored new employees on company policies, procedures, and job responsibilities, leading to their successful integration into the team.
- Resolved conflicts between staff members professionally and swiftly, promoting a harmonious work atmosphere during the evening shift.
Education
Associate of Applied Science - Science
Prince George's Community College
Upper Marlboro, MD06.2012
Bachelor of Science - Biochemistry
University of Ilorin
NigeriaSkills
- Employee scheduling
- Issue and conflict resolution
- First Aid/CPR
- Supporting Daily Living Needs
- Compliance Requirements
- Activity Supervision
- Appointment Coordination
- Dietary Needs
- Professional Relationships
- Team Meeting Management
- Financial Management
- Employee Coaching and Mentoring
- Administration and Reporting
- Negotiation and Conflict Resolution
Timeline
Evening Shift Supervisor
Hartwood Foundation Inc.
04.2019 - Current
House Manager
Arc Of P.G County
Residential Manager
Volunteers of America Md
Residential House Manager
Psychotherapeutic Rehabilitation Service
Social Worker Assistant
Family Services Preservation
Associate of Applied Science - Science
Prince George's Community College
Bachelor of Science - Biochemistry
University of Ilorin
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