Tyfanie Rice
Baltimore
Summary
- Comprehensive case management experience for adults and children with developmental disabilities for 18 years.
- Twenty years experience working with emotionally disturbed children and/or families.
- Master of Science Degree in Human Services Administration-Family Counseling (2009) (Coppin State University). Bachelor of Arts Degree in Human Services Administration (2001) (University of Baltimore).
- Human Services-Board Certified Practitioner [2012]
Resourceful and personable leader with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Supervising Service Coordinator
Service Coordination, Inc.
01.2015 - Current
- Manages Service Coordinators performance to ensure work meets quality person-centered standards
- Ensures that Coordinators are using person-centered practices and principles in all aspects of their role including language and actions with the people supported and external team members
- Monitors key performance indicators
- Records and maintains supervision records/tracking performance evaluations for developmental feedback and performance evaluations
- Represents SCI in service provider negotiations, task forces, and community education activities.
SSVF Case Manager
Sheppard Pratt
01.2021 - 01.2024
- Exhibit advanced engagement and rapport building with veteran households
- Provide in depth referrals, warm transfer preferred, to callers, referral sources and potential participants
- Identify and develop pool of locations frequented by homeless veterans and conduct homeless veteran outreach as assigned
- Conduct landlord outreach and engagement to development pool of safe and affordable rental properties
- Secure community-based meeting spaces for veteran appointments when needed
- Maintain existing and foster new collaborative working relationships with community agencies, veteran serving organizations, and homeless providers
- Conduct intake/assessment and required enrollment documentation
- Provide strength-based case management and supportive services to eligible veterans’ households.
PRP Worker (Psychiatric Rehabilitation Program)
Brighter Stronger Foundation
01.2008 - 01.2021
- Planned, organized & conducted rehabilitation assessments, evaluations & interventions for clients on caseload
- Educated client’s independent living skills & community integration skills
- Provided supportive counseling to severely emotional, distressed clients on caseload
- Reviewed & coordinated the collection of relevant information on referred client’s background, social history & past treatment interventions in order to develop rehabilitation plans for clients
- Developed & implemented individualized rehabilitation plans for assigned clients to meet individual needs, interests and abilities
- Evaluated, monitored, and reviewed individualized plans and assessed individual progress in treatment and made recommendation for modification, changes or termination of treatment
- Maintained records as required by established laws, established policy and administrative regulations including COMAR regulations
- Case management services, including assistance with securing & maintaining entitlement; transportation to appointments.
PRP Worker (Psychiatric Rehabilitation Program)
JAJ Healthcare Services
01.2008 - 01.2018
- Planned, organized & conducted rehabilitation assessments, evaluations & interventions for clients on caseload
- Educated client’s independent living skills & community integration skills
- Provided supportive counseling to severely emotional, distressed clients on caseload
- Reviewed & coordinated the collection of relevant information on referred client’s background, social history & past treatment interventions in order to develop rehabilitation plans for clients
- Developed & implemented individualized rehabilitation plans for assigned clients to meet individual needs, interests and abilities
- Evaluated, monitored and reviewed individualized plans and assessed individual progress in treatment and made recommendation for modification, changes or termination of treatment
- Maintained records as required by established laws, established policy and administrative regulations including COMAR regulations
- Provided case management services, including assistance with securing & maintaining entitlement; transportation to appointments.
Service Coordinator
Service Coordination, Inc.
01.2006 - 01.2015
- Assisted individuals in identifying life goals and specific preferences
- Assisted individuals in identifying and utilizing community connections and natural support networks
- Coordinated the Individual Plan, specifying preferences and supports and services for each assigned individual
- Located and coordinated services
- Provide technical support and direct assistance in locating services to include resolving crises
- Advocated for and assist individuals in advocating on their own behalf
- Participated in activities that promote community awareness and acceptance of people with disabilities
- Participated in meetings and training sessions that offer learning opportunities and that promote and enhance skills and professional development
- Maintained accurate up-to-date files for each individual served.
Therapeutic Behavior Aide
Next Step of Maryland
01.2004 - 01.2008
- Work 1:1 with children diagnosed with behavioral disorders in the home setting
- Use behavior modification techniques to modify behavior
- Follow a behavior/treatment plan outlining goals and interventions
- Redirect children and family members with the purpose of promoting a healthy environment
- Track progress and teach parents through modeling.
Case Manager
Self Pride, Inc.
01.2004 - 01.2006
- Responsible for managing the cases of 24 developmentally disabled adults
- Responsible for maintaining clients’ benefits including SSA and SSI
- Connect with resources such as the Dept
- Of Social Services on the client’s behalf
- Plan and support with activity planning
- Maintain client’s bank accounts
- Responsible for paying bills
- Support the Accounts Payable Department.
Family Care Coordinator
The Regeneration Project
01.2002 - 01.2003
- Provide psychiatric rehabilitative services
- Provide self-care skills training
- Offer life and social skills training
- Provide in-school one to one support
- Provide employment development skills training and 24-hour crisis intervention services
- Provide alcohol and drug education
- Offer mentoring and family counseling services.
Education
Master of Science - Human Services Administration
Coppin State University
Baltimore01.2009
Bachelor of Arts - Human Services Administration
University of Baltimore
Baltimore01.2001
Skills
- Community Outreach
- Fundraising/Event Planning
- Recruitment and Marketing
- Program Evaluation
- Supervising/monitoring volunteers
Certification
Human Services Board Certified Practioner
Timeline
SSVF Case Manager
Sheppard Pratt
01.2021 - 01.2024
Supervising Service Coordinator
Service Coordination, Inc.
01.2015 - Current
PRP Worker (Psychiatric Rehabilitation Program)
Brighter Stronger Foundation
01.2008 - 01.2021
PRP Worker (Psychiatric Rehabilitation Program)
JAJ Healthcare Services
01.2008 - 01.2018
Service Coordinator
Service Coordination, Inc.
01.2006 - 01.2015
Therapeutic Behavior Aide
Next Step of Maryland
01.2004 - 01.2008
Case Manager
Self Pride, Inc.
01.2004 - 01.2006
Family Care Coordinator
The Regeneration Project
01.2002 - 01.2003
Master of Science - Human Services Administration
Coppin State University
Bachelor of Arts - Human Services Administration
University of Baltimore
Similar Profiles
Kurt WesolowskiKurt Wesolowski
Supervising Service Coordinator at Service Coordination, Inc.Supervising Service Coordinator at Service Coordination, Inc.
ELAINE COLLAZOELAINE COLLAZO
NHTD Initial Service Coordinator ISP Writer at A1 Service CoordinationNHTD Initial Service Coordinator ISP Writer at A1 Service Coordination
Troy OwensTroy Owens
Case Manager - Service Coordinator at Service Coordination, IncCase Manager - Service Coordinator at Service Coordination, Inc