Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyisha Griffin

Upper Marlboro

Summary

Professional with strong background in surgical coordination, known for delivering excellent patient care and managing complex schedules. Highly skilled in administrative tasks, patient communication, and maintaining surgical supplies. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving results. Reliable and resourceful, ensuring smooth operations in fast-paced medical environment.

Organized medical professional with extensive experience in surgical coordination. Known for optimizing surgical schedules and enhancing patient care through effective communication and meticulous planning. Reliable team player who adapts to changing needs and consistently achieves results.

Effective at setting up as many as twenty weekly procedures for five surgeons in a busy OB-GYN practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.

Overview

6
6
years of professional experience

Work History

Surgical Coordinator

Capital Women's Care
01.2024 - Current
  • Coordinated patient's surgical procedures
  • Obtain Prior Authorization Approvals
  • Coordinate and manage providers surgical calendars
  • Order per-operative labs
  • Check insurance benefits
  • Post operative appointment scheduling
  • Entering Pre and Post surgical data
  • Maintain patient records
  • Complete all FMLA forms for surgical patients
  • Complete reports for the week regarding surgical information per patient.
  • Coordinate with hospital and outpatient Surgical centers to schedule procedures.
  • Communicate schedule changes to relevant parties in a timely manner.
  • Ensure all appointments are properly documented and recorded in company databases.
  • Resolve scheduling conflicts in a professional and efficient manner.
  • 301-249-4090

Medical Administrative Assistant

Medical Faculty Associates
10.2021 - 01.2024
  • Using the Epic EMR assist Physicians with scheduling patients
  • Add On labs with Lab Corp/ Quest
  • Cologuard Orders
  • Medication Refills/ Medication Prior Authorization
  • Triage Patients via phone
  • Answer multi- line phone system
  • Medicare/ Medicaid Prior Authorizations
  • Insurance Prior Authorizations
  • 719-A Forms
  • Mail Distributions to Physicians
  • Responsible for all incoming faxes
  • Manages two separate EMR systems daily
  • Assist patient with access to My Chart
  • Medical Record Release of Information( ROI)
  • Data Entry Knowledge
  • 202-741-2222

Medical Receptionist

Capital Women's Care
10.2019 - 08.2021
  • Welcoming patients and visitors, answering the telephone and answering any inquiries.
  • Scheduling appointments and keep those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Processing billing and payments, using medical software
  • Liaising with Medicare and private health funds
  • Faxing, scanning, filing, and mailing documentation.
  • Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
  • Equipment sterilization and cleaning.
  • Monitoring and ordering stationery and clinical supplies.
  • Booking and organizing staff and doctor meetings.
  • Maintaining information confidentiality at all times.
  • Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.
  • Medical Records (ROI)
  • Data Entry- Adding patients information, insurance as well as Charge Entry
  • 703-816-4152

Scheduling Representative

Unity Healthcare
01.2019 - 10.2019
  • Independently with minimal supervision provide high level patient services in a team environment through Unity Healthcare, one of the largest community health care centers in Washington DC, who service over 100,000 patients and over 500,000 visits annually.
  • Provide exceptional customer service over the telephone by assessing patient's medical service's needs and scheduling timely appointments for outpatient treatment. Scheduling patient's medical treatment may require multiple appointments at various locations with assigned physicians and or specialists including physicians, nurse practitioners and certified nurse mid-wives.
  • Supports patient safety standards by identifying patients correctly, effectively communicating the medical needs of the patients and relaying the information to the appropriate providers.
  • Perform a variety of administrative functions associated with patients care and treatment by contacting patient's discharged from the emergency department and as well as extended hospital stays to ensure continued patient care for over 250 patients per day.
  • Knowledgeable of Unity Healthcare internal procedures, facility services, medical technology and abbreviations, which includes related
  • Perform duties as assigned utilizing state-of-the-art computer information systems, such as E-Clinical Works (ECW) and desk top telecommunication switch board operations.
  • Evaluate health insurance requirements and patient obligations to ensure appropriate insurance requirements are sufficient.
  • Skills executed on the job include: Pharmacy and Health insurance resolutions, serving as the initial point of contact for patient services, critical thinking, analytical skills, project management and the ability to work with patients of all economic and social status.
  • Verbal and written communication skills are clear and concise, and interpersonal skills are exceptional.
  • Supervisor: Michelle Wilson Jones
  • (202) 469-4699

Education

High School Diploma -

James Madison High School
Norcross, GA
06.2006

Skills

  • Strong communication skills
  • Insurance verification
  • Professionalism and confidentiality
  • Patient coordination
  • Data entry efficiency
  • Medical office experience
  • Preoperative preparation
  • Resourcefulness and initiative
  • Postoperative follow-up
  • Healthcare compliance
  • Surgical procedures
  • Medical terminology proficiency
  • Scheduling expertise
  • Electronic health records management
  • Data entry proficiency
  • Schedule coordination
  • Obtaining authorizations
  • Patient relations
  • Following up with patients
  • HIPAA compliance
  • Correspondence writing
  • Updating charts
  • Office administration
  • Verifying insurance
  • Insurance pre-certifications

Timeline

Surgical Coordinator

Capital Women's Care
01.2024 - Current

Medical Administrative Assistant

Medical Faculty Associates
10.2021 - 01.2024

Medical Receptionist

Capital Women's Care
10.2019 - 08.2021

Scheduling Representative

Unity Healthcare
01.2019 - 10.2019

High School Diploma -

James Madison High School

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Tyisha Griffin