Tyler Bray
Accokeek
Summary
Results-driven Quality Assurance Analyst with a proven track record at CACI International, leveraging strong data analysis and process improvement skills to enhance operational efficiency. Achieved a 30% reduction in incidents through meticulous documentation review and collaboration, ensuring compliance and quality standards are consistently met. Public Trust Security Clearance holder.
Overview
12
12
years of professional experience
Work History
Quality Assurance Analyst
Mary's Center
washington
05.2025 - 10.2025
- Reviewed documentation and records to ensure accuracy, completeness, and compliance with organizational and regulatory standards
- Conducted quality checks and audits to identify discrepancies and ensure adherence to established policies and procedures
- Maintained and updated documentation systems, ensuring consistency and alignment with internal guidelines
- Collaborated with teams to improve documentation processes and support compliance initiatives
- Ensured timely review and resolution of documentation issues in a fast-paced environment
- Conducted thorough testing of software applications for user experience and functionality.
- Collaborated with development teams to identify and resolve quality issues promptly.
- Developed and maintained comprehensive test cases and documentation for processes.
Performance Analyst
CACI International
Arlington
01.2017 - 02.2025
- Office of Pesticides, EPA, Arlington, VA
- Delivered accurate reporting and analytics reflecting performance and identifying risks at operations, project, and program levels, contributing to a 30% decrease in incidents and a 15% increase in customer satisfaction.
- Collaborated closely with leaders to establish quality standards and key performance indicators, driving improved performance and outcomes for the organization, resulting in a 15% increase in revenue and a 20% increase in customer retention.
- Developed and improved standard IT operations and project metrics, producing simple and complex analytics that led to a 20% increase in effectiveness, efficiency, and quality of delivery execution.
- Reviewed and tracked an average of 150 technician tickets weekly, achieving 95% accuracy and ensuring quality and timeliness through scoring based on defined performance standards.
Information Management Specialist
CACI International
Arlington
01.2017 - 02.2025
- Developed access database to track re-registration responses for re-evaluation team in Antimicrobials Division, enhancing data management efficiency.
- Applied security clearance to evaluate project-specific statutory deadlines under FIFRA, ensuring timely compliance with regulatory requirements.
- Collaborated with industry experts to address registrant inquiries regarding pesticide chemicals and associated uses in the United States, fostering regulatory clarity.
- Tracked and reviewed pesticide registrant submissions to ensure compliance with regulatory requirements.
- Office of Pesticides, EPA, Arlington, VA
Office Assistant
Anne Arundel Medical Center
Annapolis
10.2015 - 10.2016
- Coordinated communication between medical center and insurance companies to secure referrals and verify coverage.
- Handled sensitive patient records and transferred information to new and existing employees.
- Performed document management duties, organizing thousands of records for easier retrieval.
- Developed office administrative procedures, enhancing patient experience and follow up processes.
Patient Information Management Representative
Holy Cross Hospital
Silver Spring
07.2013 - 08.2015
- Maintained patient health record databases and implemented document barcoding to enhance security.
- Obtained and verified demographic and financial information for patients during the registration process.
- Provided electronic health records to patients and healthcare providers upon request from secured database.
- Secured and maintained encrypted electronic files to meet medical industry standards.
- Managed patient bio-matrixes and signatures for hospital and regulatory compliance.
Education
Associate of Arts - Information Technology
Strayer University
Camp Springs, MD05-2022
Skills
- User Acceptance Testing
- Test Case Development
- Defect Tracking
- Data Analysis
- SQL
- Python
- Database Management
- Information Management
- Process Improvement
- Change Management
- Regulatory Compliance
- Internal Communication
Websites
Timeline
Quality Assurance Analyst
Mary's Center
05.2025 - 10.2025
Performance Analyst
CACI International
01.2017 - 02.2025
Information Management Specialist
CACI International
01.2017 - 02.2025
Office Assistant
Anne Arundel Medical Center
10.2015 - 10.2016
Patient Information Management Representative
Holy Cross Hospital
07.2013 - 08.2015
Associate of Arts - Information Technology
Strayer University