- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I love to Fish, and all around be in the outdoors
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Design and Build Websites
Tyler Long
Potomac
Summary
Dynamic leader with a proven track record at Tyler's Custom Fishing Rods, enhancing company performance through strategic planning and operational excellence. Skilled in Microsoft Excel and adept at building strong teams, I consistently exceed sales targets and elevate customer satisfaction. I know basic Spanish with exceptional written and verbal communication abilities, I excel in turning challenges into achievements. Not only that, but I am energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
President and Design Specialist
Tyler's Custom Fishing Rods
12.2023 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Supported project management team for optimal performance.
Associate
Pure Hockey
05.2024 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Increased sales by customizing pitches to address specific client needs and concerns.
Education
High School Diploma -
Winston Churchill High School
Potomac, MD05-2026
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Excellent Work Ethic
- Microsoft Excel/Powerpoint/Word
- Strong Math Skills
- Strong Communication Skills
- Extensive Nautical Knowledge and Boating license
- Excellent Written and Verbal Communication Skills
- Basic Knowledge of Spanish
- Built two Desktop Computers from Scratch
Interests
Timeline
Associate
Pure Hockey
05.2024 - 01.2025
President and Design Specialist
Tyler's Custom Fishing Rods
12.2023 - Current
High School Diploma -
Winston Churchill High School
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