Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tyneisha Mason

Baltimore

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Broadway Services (John Hopkins)
12.2019 - Current
  • Conducted regular checks on CCTV systems.
  • Ensure all employees are properly displaying their work badge
  • Execute patient searches and store valuables securely.
  • Handled situations requiring possible physical restraint of combative persons.
  • Established a safe, secure and professional setting through regular communication with public, vendors, patients and emergency personnel.
  • Maintained vigilant awareness to prevent crime in a hospital setting.
  • Facilitates guest assistance, upholds regulations, and oversees crowd management.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Provided resources for training new employees and ongoing training for current staff.

Cashier

Dollar Tree
02.2019 - 12.2019


  • Processed payments with precise verification of prices and quantities.
  • Maintained organized and sanitary work area.
  • Facilitated a positive first impression for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Security Officer

Securitas
02.2019 - 12.2019
  • Kept detailed logs of system restorations following alarm monitoring.
  • Monitored all campus cameras for suspicious activity and prepared reports when necessary.
  • Controlled use of communication systems including monitoring of emergency call boxes, elevator calls, and rover.
  • Documented every incident occurring during shift to ensure accurate records.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Day Porter

Sentral Services
05.2017 - 02.2019
  • Conducted various maintenance activities to ensure a clean campus environment, focusing on vacuuming, window cleaning, and waste.
  • Ensured continuous availability of toiletries.
  • Addressed supplementary cleaning requests promptly.
  • Optimized cleaning procedures for maximum efficiency without sacrificing quality or attention to detail.

Cashier

Burger King
04.2015 - 05.2017


  • Maintained inventory levels of essential items for front counter and drive-thru.
  • Executed safe and precise food preparation under fast-paced conditions.
  • Ensured dining area was clean and tidy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed inventory levels effectively, reducing stockouts and minimizing excess inventory costs.

Education

High school or equivalent - Computer aided drafting and design

Mergenthaler Vocational-Technical High School
Baltimore, MD
05.2015

Skills

  • Auto cad
  • Autocadd
  • Customer Engagement
  • Meticulous Attention To Detail
  • Excel
  • Strong Customer Service Expertise
  • Javascript
  • Microsoft word
  • Retail Sales Expertise
  • Word
  • Commercial Cleaning Expertise
  • Sanitation Services
  • Quick Adaptation
  • Safety Compliance
  • Accurate Typing Skills
  • NetVR
  • CCTV Surveillance
  • Stocking
  • Cash Management
  • Microsoft Office
  • Drafting
  • PolarOffice
  • GoogleDrive
  • AutoCADD
  • SketchUP
  • Security guard license
  • Incident reporting
  • Access control
  • Complex Problem-solving
  • Security screenings
  • Visitor tracking
  • Dispatch
  • Government security clearance
  • Workplace violence prevention
  • Emergency evacuation procedures
  • Hazardous materials response
  • High level of integrity
  • De-escalation techniques

Certification

Security Guard

Languages

Spanish

Timeline

Security Officer

Broadway Services (John Hopkins)
12.2019 - Current

Cashier

Dollar Tree
02.2019 - 12.2019

Security Officer

Securitas
02.2019 - 12.2019

Day Porter

Sentral Services
05.2017 - 02.2019

Cashier

Burger King
04.2015 - 05.2017

High school or equivalent - Computer aided drafting and design

Mergenthaler Vocational-Technical High School
Tyneisha Mason