Tyrese High
Baltimore
Summary
A hard worker with extensive experience at excelling in problem-solving and team collaboration. Proven track record in optimizing workflows and ensuring compliance with regulations. Skilled in educating patients on medication management while maintaining confidentiality and adhering to HIPAA standards. Committed to enhancing patient care and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Baltimore Medical System
Baltimore, MD
09.2024 - 02.2025
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medication orders and managing inventory levels.
- Educated patients on medication usage, side effects, and storage requirements.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
Patient Care Technician
University of Maryland, Baltimore
Baltimore, MD
03.2024 - 09.2024
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Provided support in daily living activities, enhancing patient comfort and well-being.
- Maintained cleanliness and organization of patient care areas, ensuring compliance with safety standards.
- Documented patient information accurately in electronic health records for communication with healthcare team.
Pharmacy Technician
Rite Aid
Baltimore, MD
12.2022 - 02.2024
- Collaborated with healthcare professionals to verify patient medications and dosages.
- Utilized pharmacy management software for prescription tracking and record keeping.
- Responded to patient inquiries regarding medication refills and insurance coverage issues.
- Trained new staff on pharmacy procedures, enhancing team performance and service quality.
Customer Care Representative
Marshalls
Towson, MD
03.2018 - 04.2020
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Handled returns and exchanges efficiently, ensuring customer satisfaction throughout the process.
- Maintained knowledge of product offerings to assist customers in making informed purchasing decisions.
- Collaborated with team members to enhance customer experiences and streamline service processes.
Education
Graduate Certificate - Emergency Medicine
CCBC
Baltimore, MDCertificate - Certified Nursing Assistant
It Works Learning Center
Baltimore, MD09.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
Certified Nursing Assistant
Certified Pharmacy Technician
Certified Patient Care Technician
Timeline
Pharmacy Technician
Baltimore Medical System
09.2024 - 02.2025
Patient Care Technician
University of Maryland, Baltimore
03.2024 - 09.2024
Pharmacy Technician
Rite Aid
12.2022 - 02.2024
Customer Care Representative
Marshalls
03.2018 - 04.2020
Graduate Certificate - Emergency Medicine
CCBC
Certificate - Certified Nursing Assistant
It Works Learning Center