Tyrese Mcfadzean
Essex
Summary
I am focused on my career development in customer service and management, addressing new challenges to foster a better environment for personal and communal success.
Overview
3
3
years of professional experience
Work History
Shift Lead
Walgreens
Essex, MD
04.2024 - Current
- Supervised team operations, ensuring compliance with safety and company policies.
- Trained new employees on customer service protocols and operational procedures.
- Managed inventory levels, coordinating product restocking and organization.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Resolved customer complaints efficiently, fostering positive relationships and satisfaction.
Customer Service Cashier
Walgreens
Essex, MD
09.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer balances and reconciled discrepancies.
- Handled returns and exchanges, ensuring customer satisfaction and compliance with policies.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented promotional displays to enhance product visibility and drive sales.
Education
Associate Degree - Business Administration
St. John’s College Junior College
Belize06.2021
High School Diploma - undefined
St. John’s College
Belize06.2019
Skills
- Applied critical analytical skills to assess challenges and develop effective solutions in various projects
- Cultivated a cooperative work environment to facilitate communication and drive collective success
- Exhibited strong concentration and dedication to tasks, ensuring timely completion and adherence to standards
- Executed tasks involving standard office machinery, maintaining optimal functionality and productivity
- Adapted quickly to challenging situations, delivering results in fast-paced settings
Timeline
Shift Lead
Walgreens
04.2024 - Current
Customer Service Cashier
Walgreens
09.2023 - 04.2024
High School Diploma - undefined
St. John’s College
Associate Degree - Business Administration
St. John’s College Junior College