Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyrone Anderson, Jr.

1612 Kent Fort Ln Crofton MD

Summary

Dedicated professional with a strong background in medical records and healthcare. Seeking a role to leverage experience and education for the benefit of employer and patients. Known for exceptional customer service skills. Brings three years of industry experience with meticulous attention to detail for accuracy and thoroughness in all tasks. Adheres to established policies, procedures, and guidelines for consistent quality outcomes. Eager to transition into a medical industry position to apply years of experience in patient assistance, customer service, lab work, front desk operations, typing proficiency, and software expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk

Urgent Care
  • Checked in and helped people register on kiosk in the front to complete registration. Scheduled appointments.
  • Took phone calls and emergency help on stand by. Also performed CPR when needed depending on the patient & situation. Printed out receipts and kept record of payments and used stickers as well. Co payments, insurance background knowledge.

Bag Checker

Express Annapolis
07.2023
  • Checked bags for safety purposes at National Mall in Dc for 4th of July.
  • Helped on site if any injury’s occurred guided by law enforcement
  • Contract

Call4Health
12.2019
  • Answered all phone calls professionally, courteously, and compassionately.
  • Spoke to patients and clients with the utmost courtesy and professionalism.
  • Responded to calls according to specific guidelines approved by client.
  • Screened appointment calls for emergencies (911) and urgent requests to appropriate team members.
  • Scheduled appointments for services as requested by canceling and rescheduling appointments.
  • Medical Technician

Medical Records Clerk

Anchor Staffing- Department of Veteran Affairs
10.2016
  • Collected demographics and maintained master patient index by completing assigned portion of daily audit trail.
  • Initiated the medical record by creating and processing the veteran care record folder.
  • Maintained record availability, processed charts, used chart mark-off procedure, and facilitated chart. location activities
  • Retrieved medical records, documented reasons charts could not be retrieved for statistical and follow-up purposes.
  • Delivered charts to assigned areas of the hospital by following established routing procedures.
  • Documented and communicated actions, irregularities, and continuing needs.

Referral Coordinator/Medical Records/Billing/Front Desk

Howard County Pediatrics
07.2023 - 12.2023
  • Scanning Documents into the system, fast typing speed, excellent service on phone call or at front desk. Taking co-payments, filing and approving school forms upon completion, schedule appointments, reschedule appointments colored coded format. Worked with 10 Doctors Privately owned. Escorted patients to the back & into rooms front desk services.
  • Satanized areas & washed the dishes. Took 200 calls per day also 10 patients in person per day via front desk. Behavioral health assistance, also scheduled flu Shots. Received CPR certification at my time here.

Medical Assistant,Surgery Tech, Patient Care Coordinator & Clerical Care

Bosley Hair & Transplant
08.2022 - 08.2023
  • Trimmed hair follicles under microscope using 10 blades for hair recovery.
  • Replanted the hair and used saline in a mini dish with a pad to keep moist to put follicles back into scalp at an angle arm approach for 1 hour a day through scalp. Prepped medical items used gloves and mask all glasses and apron. Helped Doctor when needed. Shaved the clients heads to do procedure for surgery. Vital Signs & insurance verification. Washing the patient’s scalp. Organizing medical files and records.

Ocean Side Dispensary
03.2020 - 04.2021
  • Worked at front desk, scheduled patients, and handled incoming and outgoing emails.
  • Placed outbound phone calls to complete phone orders, checked patients, and worked drive-thru window.
  • Verified prescriptions, labeled purchases, and scanned items into inventory.
  • Obtains insurance authorizations for procedures, gathers medical histories, and collects payments.
  • Prepares patients for examination and treatment.
  • Maintains and ensures patient privacy and confidentiality & front desk
  • Patient Care Representative

Insight Global - Flavor X
08.2018 - 05.2019
  • Built touch screen machines for children’s flavored cough syrup medicine.
  • Assisted with lab tests before putting products in shops such as Walgreens.
  • Worked in quarantine areas and a lab area to test the product.

Education

AS - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy
Tampa, FL

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Penn-Foster High School
Scranton, PA

Skills

  • Patient care representative: appointments, processing, registration
  • Customer Service and Scheduling
  • Office Administration and Accounting
  • Working understanding of medical terminology
  • Medical Billing, Medical Records Management, Release of Information
  • Electronic Health Records, EHR/EMR, Computer Information Systems
  • Proficient in ICD-10-CM coding and HIPAA compliance
  • Knowledge of Anatomy, Physiology, and Dental Software
  • Medical Transcription and Dental Appointments
  • Proficient with MS Office tools, including MS Word
  • Coursework in Medical Laws and Ethics, Pathophysiology for Medical Office, Principles of Management, and CPR Certification; Dental Experience; Government Trust Clearance Clerical experience, as well as clinical and front desk experience, and obtained dental experience 4 years at the front desk, 3 years in dental, 1 year at PCC, and 1 year in clinical Medical records should be kept for 7 years Team Management

Certification

Trust Clearance, Veteran Affairs – Currently Active, Cleared to handle confidential files

Timeline

Referral Coordinator/Medical Records/Billing/Front Desk

Howard County Pediatrics
07.2023 - 12.2023

Bag Checker

Express Annapolis
07.2023

Medical Assistant,Surgery Tech, Patient Care Coordinator & Clerical Care

Bosley Hair & Transplant
08.2022 - 08.2023

Ocean Side Dispensary
03.2020 - 04.2021

Call4Health
12.2019

Insight Global - Flavor X
08.2018 - 05.2019

Medical Records Clerk

Anchor Staffing- Department of Veteran Affairs
10.2016

Front Desk

Urgent Care

AS - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy

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Penn-Foster High School

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Tyrone Anderson, Jr.