Tysheria Williams
Baltimore
Summary
Dedicated and professional with a proven track record in customer service and sanitation practices, particularly at Future Care. Expert in utilizing time management and problem-solving abilities to optimize operational efficiency and ensure client satisfaction. Certified in CPR and food safety, excelling in fast-paced environments and consistently delivering high levels of resident satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Sodexo Magic
01.2023 - Current
- Welcomed customers and provided detailed information regarding store products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Performed opening and closing procedures including counting cash drawers and preparing deposits
- Ensured accuracy by verifying and resolving issues in cashier drawer counts each day.
- Issued receipts, refunds, credits or change due to customers
- Conducted accurate opening audits of cash registers for correctness.
- Ensured cleanliness and organization of the workspace.
Caregiver
New Hope Assisted Living
08.2021 - 01.2023
- Provided support for personal hygiene activities including bathing and grooming.
- Provided support for mobility and physical requirements.
- Executed light housekeeping duties, focusing on tidiness and organization.
- Contributed to meal preparation through effective collaboration.
- Handled client needs with utmost respect and a focus on safety.
- Maintain standards ensuring client safety.
HR Assistant
Future Care Nursing Home
05.2020 - 07.2021
- Maintained a perfect record of meeting work punctuality expectations.
- Implemented sanitary directives to maintain compliance.
- Serve meals in resident rooms, dining rooms, and other designated areas
- Load and distribute food trays and carts to residents' rooms and/or dining room areas
- Collect and set up food carts to the dishwashing area
- Proven resident satisfaction with mealtime and service
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment
Education
Certified Nursing Assistant
The community college of Baltimore county
Catonsville, MD11.2024
Diploma - Cosmetology
Mervo Voc-Tech High School
Baltimore, MD08.2022
Skills
- CPR Certified
- Food Safety
- Time Management
- Mobility Assistance
- Patient Care
- Sanitation Practices
- Problem Solving
- Customer Service
Personal Information
Title: CNA
Timeline
Cashier
Sodexo Magic
01.2023 - Current
Caregiver
New Hope Assisted Living
08.2021 - 01.2023
HR Assistant
Future Care Nursing Home
05.2020 - 07.2021
Certified Nursing Assistant
The community college of Baltimore county
Diploma - Cosmetology
Mervo Voc-Tech High School
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