URSU DOMNIȚA
Chisinau,Moldova
Summary
Organized and proactive professional with experience in administration, accounting, customer service, and project coordination.
Enjoys working with people, taking initiative, and keeping projects and daily operations well organised. Brings strong communication skills, attention to detail, and the ability to adapt quickly to new challenges.
Committed to continuous learning, expanding professional skills, and embracing new opportunities for growth in order to make a meaningful contribution to the organization.
Overview
3
3
Languages
7
7
years of post-secondary education
4
4
years of professional experience
Work history
Accountant Specialist
WWAUTOSERVICE SRL
2023.02 - 2026.05
- Managed financial records and accounting operations.
- Processed invoices, payments, and financial documentation.
- Tracked projects, contributed to operational efficiency.
- Monitored financial transactions and implemented corrective actions to address variances.
- Coordinated administrative documentation
- Maintained project files.
Content Creator
MOMENTO BOX
2023.03 - 2026.04
- Developed engaging and original content across various digital platforms to enhance audience engagement.
- Managed social media accounts, curating and scheduling content to maximize reach and interaction.
- Engaged with online communities to foster brand loyalty and gather user-generated content.
- Designed visually appealing graphics and infographics to complement written content.
- Increased sales by 15% through systematic posting of digital content.
Public Speaking and Diction Teacher
ORA DE DICȚIE SRL
2025.01 - 2026.01
- Developed and delivered engaging lesson plans focused on enhancing public speaking skills and diction for diverse student groups.
- Facilitated workshops and practice sessions that improved students' confidence and delivery techniques, resulting in a noticeable increase in performance proficiency.
- Utilized multimedia tools and software to create interactive presentations, enhancing learning experience and fostering student engagement.
- Organized and coordinated public speaking events and competitions, providing students with opportunities to showcase their skills in a supportive environment.
University Event Coordinator
Academy of Economic Studies of Moldova (ASEM)
2025.09 - 2025.12
- Coordinated the planning and implementation of a university event from concept to execution.
- Managed communication with sponsors and external partners.
- Coordinated a multidisciplinary student team and delegated responsibilities.
- Developed the event timeline and monitored project progress.
- Ensured successful delivery of the event within established deadlines.
Call Centre Operator
B.C. VICTORIABANK S.A.
2022.02 - 2022.12
- Provided high-quality assistance in Romanian, Russian, and English to diverse customer base.
- Managed incoming calls regarding bank accounts, cards, loans, and digital banking platforms.
- Troubleshooted customer inquiries, transaction errors, and card blocks efficiently.
- Cross-sold banking products like credit cards, insurance, and savings accounts based on customer needs.
Education
Bachelor of Business Administration (BBA) - Business and Administration
Academy of Economic Studies of Moldova (ASEM)
Moldova 2023.01 - 2026.01
High School Diploma - Finance and Banking
Centre of Excellence in Economics and Finance
Moldova 2019.01 - 2023.01
Skills
- Public Speaking
- Excel Proficiency
- Invoice Processing
- Time Management
- Analytical Thinking
- Adaptability
- Document control systems
- Event planning
Languages
Romanian - Native
English - Fluent
Russian - Fluent
Timeline
University Event Coordinator
Academy of Economic Studies of Moldova (ASEM)
2025.09 - 2025.12
Public Speaking and Diction Teacher
ORA DE DICȚIE SRL
2025.01 - 2026.01
Content Creator
MOMENTO BOX
2023.03 - 2026.04
Accountant Specialist
WWAUTOSERVICE SRL
2023.02 - 2026.05
Bachelor of Business Administration (BBA) - Business and Administration
Academy of Economic Studies of Moldova (ASEM)
2023.01 - 2026.01
Call Centre Operator
B.C. VICTORIABANK S.A.
2022.02 - 2022.12
High School Diploma - Finance and Banking
Centre of Excellence in Economics and Finance
2019.01 - 2023.01