Valentina Berisha
Pallati I Rinise Dhe Sporteve
Gambrills
1
Language
5
years of professional experience
Dynamic professional with strong staff management and communication skills. Experienced in enhancing team collaboration and providing exceptional customer service, ready to drive operational efficiency and effective office organization.
Work History
Assistant Director
4 Years 11 Months- worked as a secretary for a youth and sports center in Kosovo
- Managed office communications, ensuring timely responses and professional interactions.
- Organized and maintained filing systems to enhance document retrieval efficiency.
- Assisted in scheduling appointments, optimizing calendars for executive team.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Science - Education
Skills
Staff management
Project coordination
Business administration
Staff development
Regulatory compliance
Office administration
Data analysis
Report generation
Program coordination
Employee relations
Languages
Albanian
Native or Bilingual
Timeline
Assistant Director
Pallati I Rinise Dhe Sporteve
09.2000 - 08.2005Read More
Fakulteti I Pedagogjise
Bachelor of Science from Education
Read More