VALENTINA CORSACOVA
Flydubai
Dubai
5
Languages
16
years of professional experience
Safety-focused Aviation Professional with 12 years as Senior Cabin Crew. Expert in upholding safety protocols, managing in-flight emergencies, and providing exceptional customer service in diverse environments. Seeking to apply international aviation expertise to enhance safety compliance and passenger experience for Riyadh Air.
Work History
Senior Cabin Crew Member
12 Years 3 Months- Conduct pre-flight safety briefing
- Coordinate adherence to safety, emergency, and standard operating procedures among crew members
- Maintain effective communication between flight deck, cabin crew and passengers
- Monitor crew performance and provide on-board coaching and feedback to enhance service quality
- Submit Flight Reports after each sector to ensure compliance and operational continuity
Real Estate Agent
11 Months- Provided expert insights on current market conditions
- Guided on investment insights and strategies
- Represented my clients' interests in all property related matters.
- Created listings, performed viewings and assisted with DLD contracts
- Conducted open houses to showcase properties and attract potential buyers.
Call center agent
1 Year 4 Months- Responded to customer inquiries and complaints, ensuring timely resolution and customer satisfaction
- Identified priority issues through analysis of customer feedback and consumer trends and report them to the management
- Conducted follow-up calls to ensure customer satisfaction and retention.
- Collaborated with team members to resolve customer complaints efficiently.
Hostess
2 Months- Checked in guests, ensuring smooth entry and positive first impression
- Estimated wait times, managed guest waiting list, and addressed initial guest needs to enhance overall dining experience
- Managed restaurant reservation system
- Collected first round of drink requests
Sales Agent
1 Year 8 Months- Promoted Nestlé products through interactive events and demonstrations.
- Organized coffee tastings to engage customers and enhance product experience
- Collected customer feedback through surveys and conversations.
- Compiled customer preference lists based on feedback and purchase history.
Education
NLP Practitioner
Certification Of Completion - CRM Core Trainer Course, EASA
Certificate/License - Yoga Instructor
Level 7 Diploma - Strategic Management and Leadership
Bachelor of Law - LLB - International Law and Legal Studies
Non Degree - Environmental Science
Global UGRAD Program Alumna
Skills
Emergency procedures
Safety management
Crew coordination
Problem solving
Client engagement
Interpersonal communication
Time management
Conflict resolution
Presentation skills
Emotional intelligence
Hobbies and Interests
- Ballroom Dancing
- Scuba diving
Languages
Russian
First Language
English
C2
Proficient
Romanian
B2
Upper Intermediate
Arabic
A1
Beginner
Spanish
A2
Elementary
Education
true,true
Timeline
Real Estate Agent
StrideHomes
04.2025 - 03.2026Read More
Senior Cabin Crew Member
Flydubai
06.2014 - CurrentRead More
Call center agent
Casting360
10.2012 - 02.2014Read More
Hostess
KSL Resorts
07.2012 - 09.2012Read More
Sales Agent
Nestlé
09.2010 - 05.2012Read More
Upper Iowa University
Non Degree from Environmental Science
Read More
Moldova State University
Bachelor of Law - LLB from International Law and Legal Studies
Read More
Cromwell
Level 7 Diploma from Strategic Management and Leadership
Read More
Mandala Yoga Resort, Kathmandu
Certificate/License from Yoga Instructor
Read More
NaviMinds
Certification Of Completion from CRM Core Trainer Course, EASA
Read More
Couch Skills Training
NLP Practitioner
Read More