Valentina Gnasenco
Chisinau
Summary
Dynamic professional with a proven track record at Semyung University, excelling in administrative support and event coordination. Recognized for exceptional attention to detail and effective communication skills, I successfully enhanced student engagement and cultural integration. Adept at managing documentation and schedules, I thrive in fast-paced environments while delivering outstanding support services.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
10
10
years of professional experience
Work History
Assistant
Semyung University, Graduate Office
09.2023 - 06.2025
- Assisted in organizing specialized training sessions and workshops for women, entrepreneurs, and other community groups.
- Supported professors during evening classes by preparing materials, coordinating student activities, and providing administrative help.
- Managed and organized documentation, ensuring accurate filing and easy retrieval of records.
- Provided translation and interpretation assistance to facilitate clear communication between staff and students.
- Assisted in planning and executing events and activities for international students, fostering cultural exchange and inclusion.
- Supported foreign students with academic, administrative, and cultural adaptation needs, ensuring smooth integration into the institution.
- Supported foreign students with academic, administrative, and cultural adaptation needs, ensuring smooth integration into the institution.
- Prepared foreign students for the TOPIK (Test of Proficiency in Korean) through tutoring, practice sessions, and exam preparation guidance.
Teacher of Korean Language
Centrul De Limba Si Cultura Coreean 'SeJong'
09.2020 - 08.2022
- Developed comprehensive lesson plans to enhance student engagement and language acquisition.
- Implemented innovative teaching strategies to support diverse learning styles and improve comprehension.
- Facilitated immersive language experiences through cultural activities and multimedia resources.
- Assessed student progress regularly to tailor instruction and provide targeted feedback.
Accountant
IG Transportation
05.2022 - 07.2022
- Received and verified transport documentation from drivers, cross-checked data in company systems, and accurately assigned records to corresponding trips.
- Ensured consistency between physical documents and system entries, reducing errors and maintaining compliance with internal policies.
- Communicated effectively with drivers and dispatchers to resolve discrepancies, clarify documentation issues, and support smooth operational workflow.
Training Supervisor
Roslin
09.2021 - 04.2022
- Developed and implemented training programs to enhance employee skills and performance.
- Monitored training effectiveness through feedback and assessments, ensuring alignment with organizational goals.
- Coordinated scheduling and logistics for training sessions, optimizing resource allocation.
- Mentored new trainers, fostering a collaborative environment for knowledge sharing and best practices.
Customer Support Specialist
Roslin
11.2020 - 09.2021
- Customer support services in English, Russian and Korean languages
- Scheduling transportation for different purposes for customers located in New York, USA
- Collaborated with cross-functional teams to enhance customer experience and streamline processes.
- Resolved customer inquiries through various channels, ensuring timely and accurate responses.
Receptionist
Hotel "Jumbo"
08.2020 - 01.2021
- Managed front desk operations, ensuring efficient check-in and appointment scheduling for clients.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of visitor logs and incoming correspondence for effective communication flow.
Bartender/Head Waiter
Beerpark
11.2018 - 08.2019
- Crafted and served high-quality cocktails, ensuring customer satisfaction and repeat business.
- Managed bar inventory, tracking supplies to minimize waste and optimize stock levels.
- Collaborated with kitchen staff to ensure seamless service during peak hours and special events.
- Engaged with customers to provide personalized recommendations, fostering a welcoming atmosphere.
Headwaiter
Night Cafe "Dacia"
09.2017 - 09.2018
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Coordinated and managed dining room operations to maintain efficient workflow during peak hours.
- Trained new staff on proper service techniques and menu knowledge to enhance team performance.
- Assisted in inventory management, tracking supplies and minimizing waste through careful monitoring.
Barista
Bonjour French Bakery & Cafe
10.2015 - 11.2016
- Prepared and served a variety of coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by tracking supplies and equipment usage.
- Engaged with customers to provide excellent service and address inquiries.
Education
Bachelor of Arts - Applied Linguistics
ULIM
Chisinau07-2021
Korean Studies
Hanyang University
Ansan, South Korea12-2019
Korean Language Training - Korean Studies
Dongseo University(동서대학교)
Busan, South Korea08-2023
Master of Arts - Korean Language And Literature, Education Dep.
Semyung University (세명대학교)
Jecheon, South Korea07-2025
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Workload management
- File and record keeping
- Support services
- Administrative duties
- Schedule and calendar management
Languages
English
Full Professional
Russian
Native or Bilingual
Romanian
Native or Bilingual
Korean
Full Professional
Timeline
Assistant
Semyung University, Graduate Office
09.2023 - 06.2025
Accountant
IG Transportation
05.2022 - 07.2022
Training Supervisor
Roslin
09.2021 - 04.2022
Customer Support Specialist
Roslin
11.2020 - 09.2021
Teacher of Korean Language
Centrul De Limba Si Cultura Coreean 'SeJong'
09.2020 - 08.2022
Receptionist
Hotel "Jumbo"
08.2020 - 01.2021
Bartender/Head Waiter
Beerpark
11.2018 - 08.2019
Headwaiter
Night Cafe "Dacia"
09.2017 - 09.2018
Barista
Bonjour French Bakery & Cafe
10.2015 - 11.2016
Bachelor of Arts - Applied Linguistics
ULIM
Korean Studies
Hanyang University
Korean Language Training - Korean Studies
Dongseo University(동서대학교)
Master of Arts - Korean Language And Literature, Education Dep.
Semyung University (세명대학교)
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