Vanessa Anderson
Rockville
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably with DoorDash, through exceptional service and efficient problem-solving. Skilled in relationship building and time management, I've successfully increased sales revenues and improved brand recognition. Leveraging excellent communication and safe driving, I excel in fast-paced environments, consistently meeting and surpassing goals.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
DoorDash
08.2024 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Sales & Marketing Assistant
Hard Rock Cafe
06.2023 - 08.2024
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
- Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.
- Monitored customer reviews and responded promptly to negative feedback, demonstrating commitment to customer satisfaction and maintaining a positive brand image.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
Restaurant Sales Manager
Stanford Grill
07.2022 - 04.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
05-2013
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Time management
- Excellent communication
- Safe driving
- Relationship building
- Valid Driver's license
Timeline
Food Delivery Driver - DoorDash
08.2024 - Current
Sales & Marketing Assistant - Hard Rock Cafe
06.2023 - 08.2024
Restaurant Sales Manager - Stanford Grill
07.2022 - 04.2023
Clarksburg High School - High School Diploma,
Similar Profiles
Reed BarnardReed Barnard
DoorDash Driver at DoorDashDoorDash Driver at DoorDash
Theresa SimpsonTheresa Simpson
Delivery Driver at DoorDashDelivery Driver at DoorDash
Ava MoheskyAva Mohesky
Delivery Driver at DoorDashDelivery Driver at DoorDash