Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Cruz

Germantown

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

4
4
years of professional experience

Work History

Supervisor

Hook & Reel Seafood
05.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Developed and implemented customer service policies to enhance satisfaction.

Volunteer

Homes Not Borders
01.2020 - 01.2022
  • Assisted with special events and programs.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Taught study skills and other methods for test preparation.
  • Communicated with parents and teachers regarding student progress and areas of concern.
  • Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Leveraged technology and visual aids to engage students and enhance learning.

Education

Associate of Science - Electrical Engineering

Montgomery College
Rockville, MD
05.2025

Skills

  • Market Analysis
  • Contract Management
  • Sales Expertise
  • SolidWorks (CAD)
  • Program Coding (Python and C program)
  • Critical Thinking

Timeline

Supervisor

Hook & Reel Seafood
05.2020 - Current

Volunteer

Homes Not Borders
01.2020 - 01.2022

Associate of Science - Electrical Engineering

Montgomery College
Vanessa Cruz