Vanessa Donfack
Silver Spring
Summary
Very passionate, and organized professional with experience in scheduling, inventory management, reporting, and supporting daily operations. Skilled in Microsoft Excel, Outlook, record keeping, and administrative tasks. Strong attention to detail with the ability to manage multiple priorities in fast-paced environments. Looking to bring my organizational and communication skills to an administrative assistant role.
Overview
3
3
years of professional experience
Work History
Supervisor
Beyond Yoga
Bethesda
05.2026 - Current
- Managed team schedules to ensure proper coverage during peak hours.
- Assisted in inventory management and stock replenishment processes.
- Implemented visual merchandising standards to enhance product visibility and appeal.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with management to streamline store operations and optimize workflow.
- Maintained a clean and organized workspace for team productivity.
Key Holder
Mango
Bethesda
09.2025 - Current
- Handled cash register transactions, ensuring accuracy and efficiency in processing payments.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Trained new staff on store procedures and customer service standards.
- Collaborated with team members to improve customer service experiences.
- Verified accuracy of register tills at beginning and end of shift.
- Tracked stock movement to ensure availability of merchandise for customers.
Department Supervisor
H&M Hennes & Mauritz
Silver Spring
08.2023 - 02.2025
- Managed daily operations to maintain smooth department workflow.
- Supervised daily operations and ensured compliance with company policies.
- Coordinated team schedules to optimize workforce efficiency and coverage.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels to maintain stock availability for customer demands.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Established goals for each team member and monitored progress towards those objectives.
Education
High School Diploma -
Howard Community College
Columbia, MD06-2026
Skills
- Microsoft Excel
- Microsoft word
- Microsoft Outlook
- Microsoft PowerPoint
- Google workspace
- Workforce Scheduling system
- Data entry and record management
- Inventory and record management
- KPI reporting and analysis
- Effective communication
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Supervisor
Beyond Yoga
05.2026 - Current
Key Holder
Mango
09.2025 - Current
Department Supervisor
H&M Hennes & Mauritz
08.2023 - 02.2025
High School Diploma -
Howard Community College