Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
30
30
years of professional experience
Work History
Specialist, Acquisition Planning and Contract Compliance
Washington Metropolitan Area Transit Authority
Washington
01.2020 - Current
Research and identify material and services needed for business operations
Conducts root cause analysis on any agreement issue to improve operations processes
Monitors and oversee contract performance for effectiveness to ensure obligations are met by COTR and vendor
Apply recommendations to complex contracts to avoid ratifications, protests, or deficiencies
Implement and execute prompt contractor payment requirements for all procurements by receipting all invoices within thirty (30) days
Prepares all Program procurement request and assist with development of all supporting documentation and manage cradle-to-grave contracting activities
Produce vendor performance reports on contract status, cost effectiveness of contract
Generate weekly and monthly status reports, contract/purchasing agreements, compliance reports, vendor performance reports, and spend consumption reports provided to leadership
Establish and maintain effective working relationships with key stakeholders
Perform monthly audits for all assigned contracts for accuracy and performance
Contract Administrator
Washington Metropolitan Area Transit Authority
Washington
07.2018 - 01.2020
Monitored open contracts and purchase orders, cradle to grave
Coordinated and fulfilled all I T Staff Augmentation Task Orders, cradle to grave
Negotiated pricing with vendors for current pricing and discounts
Coordinated with vendors for candidate on-boarding
Recommended termination or default or convenience subject to general counsel’s approval
Trained temporary/contract staff
Negotiated by telephone, fax, email with prospective vendors
Prepared preliminary determinations of responsiveness and responsibility including audits
Drafted purchasing documents such as Requests for Quotations, Requests for Proposals, Invitations to Bid
Purchasing Agent
Washington Metropolitan Area Transit Authority
Washington
05.2015 - 07.2018
Analyzed customer requirements and identified proper procurement methods
Developed strategy for advanced procurement planning in collaboration with management
Assembled contract files for accuracy and compliance
Coordinated warehouse receipt/delivery
Served as buyer for all transit authority parts within the simplified threshold
Trained incoming temporary staff
Coordinated with engineers for proper part identification and part number update for obsolete items
Notified customers of manufacture delays or operational requirements
Identified vendor discrepancies and overdue Purchases Orders
Office Administrator/Supervisor/COTR
Washington Metropolitan Area Transit Authority
Washington
07.2013 - 05.2015
Served as special assistant to the AGM/TIES
Coordinated and assisted with all Union/non-Union contracts
Supervised all support staff
Developed reporting presentations for GM monthly presentations to the board
Oversaw all department purchases and requisitions
Managed confidential documents for company policies and procedures
Delegated, monitored, and implemented all HR management duties
Coordinated all travel and training arrangements
Purchase Card (COOP) coordinator and holder for all materials and supplies
Coordinated all departmental solicitations to include preparing solicitations, cradle to grave
Coordinated/implemented editing of all Job Description updates
Secretary, II-Elevator/Escalator
Washington Metropolitan Area Transit Authority
Washington
07.2011 - 07.2013
Served as special assistant to the General Superintendent
Supervised all support staff
Coordinated all travel and training for the department
Implemented and monitored all acquisitions planning
COOP Purchase Card holder/approver
Coordinated/approved all purchases and supplies
Managed department vehicle fleet vehicles
Served as Employee Advisor Committee member
Served as the Local Safety Committee member
Maintained daily calendars for upper management
Project Manager/Special Assistant to VP
Blue Skye Construction
Washington
02.2010 - 07.2011
Approved/maintained sub-contractor lists and purchases
Chief Assistant to VP
Supervised all support staff
Reviewed procurement request for materials and services
Provided quarterly status reports and acquisition planning
Compiled data and prepared reports for VP staff and Government Officials
Performed cost/price analysis research for materials
Processed/coordinated inter-office activities such as purchase request and invoices
Served as company notary
Served as primary contact for all travel and training requests
Prepared all written bids/correspondence related to DC Government contracts and bidding
Coordinated conference calls, meetings and travel arrangements for the President
Program Manager, II
Morehouse College
Atlanta
08.2008 - 02.2010
Supervised and maintained student-staff daily work schedule
Served as buyer and purchasing agent
Utilized Banner System for online acquisition planning/purchasing
Coordinated New Student Orientation
Coordinated all academic programming for student
Maintained departmental budget planning and purchases
Prepared all written and verbal correspondence to VP staff
Interim Director/Facility Manager
Morehouse College
Atlanta
10.2000 - 08.2008
Supervised all Resident Directors/Resident Assistants
Monitored and maintained budgets and forecasting for all procurements
Coordinated, maintained, and updated database (Banner) records
Researched all housing, financial, and academic records for initial charges to account
Processed all housing verifications requested by the government and other local agencies
Scheduled, audited, and purged housing and meal assignments in conjunction with financial aid
Composed, edited various types of correspondence such as Student Handbook, Resident Assistant Manual, and Resident Director Manual
Served on Staff Advisory Council (SAC)
Secretary, II
Morehouse College
Atlanta
09.1999 - 10.2000
Supervised and maintained student-staff
Prepared letters, reports and memorandums
Coordinated disciplinary hearings and appeals
Assisted with all homecoming activities
Receptionist/HR Assistant (Temporary)
Georgia Pacific (Georgia Temp)
Atlanta
01.1999 - 09.1999
Screened all in-coming calls
Served as primary liaison between the company and candidates
Scheduled appointments
Typed, faxed and filed resumes
Medical Transcriber/Child/Adolescents Psychology
Jewish Social Services Agency
Rockville
03.1996 - 10.1998
Transcribed psychological evaluations
Transcribed physician interactions to patient files for interpretation medical staff of scanners
Ordered laboratory results for unit patients
Demonstrated and utilized excellent customer service skills while building patient relationships
Education
Certified Profession Public Buyer (CPPB) - Government Purchasing and Contracting
National Institute of Government Procurement
Largo, MD
Master of Science - Legal Studies
Kaplan University
Orlando, FL
Bachelor of Science - Integrative Studies (Business Management, English)
Clayton State University
Morrow, GA
Associate of Arts - Business Administration
Western International University
Phoenix, AZ
Executive Secretarial Training -
Dorothea B. Lane Schools
Alexandria, VA
OSHA 30 - Certified
Awards
Sigma Tau Delta, International English Honor Society, Clayton State University
Timeline
Specialist, Acquisition Planning and Contract Compliance
Washington Metropolitan Area Transit Authority
01.2020 - Current
Contract Administrator
Washington Metropolitan Area Transit Authority
07.2018 - 01.2020
Purchasing Agent
Washington Metropolitan Area Transit Authority
05.2015 - 07.2018
Office Administrator/Supervisor/COTR
Washington Metropolitan Area Transit Authority
07.2013 - 05.2015
Secretary, II-Elevator/Escalator
Washington Metropolitan Area Transit Authority
07.2011 - 07.2013
Project Manager/Special Assistant to VP
Blue Skye Construction
02.2010 - 07.2011
Program Manager, II
Morehouse College
08.2008 - 02.2010
Interim Director/Facility Manager
Morehouse College
10.2000 - 08.2008
Secretary, II
Morehouse College
09.1999 - 10.2000
Receptionist/HR Assistant (Temporary)
Georgia Pacific (Georgia Temp)
01.1999 - 09.1999
Medical Transcriber/Child/Adolescents Psychology
Jewish Social Services Agency
03.1996 - 10.1998
Certified Profession Public Buyer (CPPB) - Government Purchasing and Contracting
National Institute of Government Procurement
Master of Science - Legal Studies
Kaplan University
Bachelor of Science - Integrative Studies (Business Management, English)
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank
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Talent Acquisition and Workforce Planning Specialist at National Center, DiseasesTalent Acquisition and Workforce Planning Specialist at National Center, Diseases