Vanessa Williams
Clinton
Summary
Bringing over 22 years of exemplary experience in federal administrative services, I aim to streamline operations and enhance team performance through proficient management of administrative functions and processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Analyst GS13
General Services Administration
Washington
03.2023 - 03.2023
- Managed and analyzed Mandatory Training Completion Reports, enhancing compliance by providing actionable insights to the Deputy Leadership Team, resulting in a low incomplete status on mandatory trainings
- Facilitated the Length of Service Program, coordinating groundbreaking recognition events through meticulous planning and stakeholder collaboration, resulting in improved employee satisfaction and acknowledgment of milestone achievements
- Played a key role in the Leaders Emerging and Developing (LEAD) Program by overseeing recruitment, selection, and project coordination, which expanded professional development opportunities for employees
- Developed and maintained a Standard Operating Procedure (SOP) manual that documented operational efficiencies while ensuring adherence to established policies and training requirements
- Boosted the efficiency of the training budget allocation process through rigorous tracking and coordination that aligned with departmental needs and fiscal constraints
Program Analyst GS12
General Services Administration
Washington
08.2022 - 03.2023
- Coordinated the Training & Travel Program by managing logistics, monitoring budget allocations, and communicating with stakeholders, dramatically improving participation rates in training sessions across the region
- Spearheaded initiatives to streamline procurement requests in the Electronic Acquisition System Integration (EASi), enhancing overall project delivery efficiency and accuracy in timelines
- Exercised compliance and best practices in time and attendance management across multiple databases, ensuring regulatory conformance and operational integrity
- Managed documentation for HSPD-12 Credentialing processes, refining workflow systems that cut processing times while ensuring complete and accurate submissions
- Acted as a liaison for contract issues, successfully resolving outstanding payments through diligent stakeholder communication and process improvement strategies
Administrative Assistant III
General Services Administration
Washington
12.2007 - 08.2011
- Provided comprehensive administrative support including mail and package handling, meeting organization, and executive correspondence preparation, streamlining communication and operational workflows
- Implemented a tracking system for incoming/outgoing correspondence ensuring timely dissemination of critical information amongst team members
- Trained and guided new staff in system navigation (ETAMS, ALOHA), improving team efficiency and proficiency in timekeeping and attendance management processes
- Assisted budget analysts in managing financial documents and procurement requests, effectively supporting funding initiatives for agency projects and operational needs
- Collaborated across departments to maintain efficient document filing and retrieval system, drastically reducing time spent on data searches
Education
Some College (No Degree) - Word Processing
Daytona Beach State College
Daytona Beach, FLSkills
- Phone Handling
- Calendar Management
- Document Management
- Visitor Assistance
- Mail Handling and Package Distribution
- Procurement Support
- Meeting Organization
- Accounting
- Data Management
- General Administrative Support
Certification
- GSA Potomac Service Center 'Going the Extra Mile' Award, 2005,
- GSA Potomac Service Center 'Outstanding Customer Service' Award, 2004,
Timeline
Program Analyst GS13
General Services Administration
03.2023 - 03.2023
Program Analyst GS12
General Services Administration
08.2022 - 03.2023
Administrative Assistant III
General Services Administration
12.2007 - 08.2011
Some College (No Degree) - Word Processing
Daytona Beach State College
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