Veronica A. Ige
Bowie
Summary
Dedicated Case Manager with extensive experience in coordinating person-centered services for individuals with complex needs. Expertise in facilitating team meetings, developing comprehensive service plans, and collaborating with families and providers to ensure quality care and positive outcomes. A strong background in client advocacy, resource coordination, and maintaining compliance with state and program requirements supports a commitment to excellence. Recognized for exceptional organizational skills and a proven ability to manage schedules, resources, and stakeholders effectively, contributing significantly to organizational success in dynamic environments.
Overview
15
15
years of professional experience
Work History
Coordinator of Community Services 1 (CCS)
Total Care Services, Inc
Lanham, MD
01.2026 - Current
- Manage a caseload of individuals receiving home and community-based services, ensuring coordination of care and compliance with state and program requirements.
- Develop, implement, and monitor person-centered plans by collaborating with individuals, families, and interdisciplinary teams to support goal achievement and independence.
- Facilitate team meetings and maintain ongoing communication with stakeholders to assess needs, address concerns, and adjust services accordingly.
- Conduct routine monitoring visits and follow-ups to evaluated service effectiveness, health and safety, and overall well-being of individuals served.
- Connect individuals to community resources and services, providing guidance and advocacy to support access and continuity of care.
- Review and maintain accurate client records, including assessments, service plans, and provider documentation.
- Document all case management activities in accordance with regulatory standards and organizational requirements.
- Utilize strong time management and organizational skills to manage multiple priorities, meet deadlines, and maintain service quality.
- Build and maintain trusting relationships with individuals served, their families, and provider agencies through consistent communication and support.
- Identify barriers to services and implement solutions to promote stability, independence, and improved outcomes.
- Utilize Microsoft 365 tools, including Teams, Outlook, Word, and Excel, to coordinate communication, maintain documentation, and facilitate virtual meetings.
First Grade Teacher
Washington Christian Academy
Olney, Maryland
08.2020 - Current
- Establish and enforce rules for behavior and procedures for maintaining order among the students for whom I’m responsible.
- Observe and evaluate students' performance, behavior, social development, and physical health.
- Prepare materials and classrooms for class activities.
- Adapt teaching methods and instructional materials to meet students' needs and interests.
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
- Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students.
- Meet with parents and guardians to discuss their children's progress and to determine their priorities for their children and their resource needs.
- Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
- Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.
- Meet with other professionals to discuss individual students' needs and progress.
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
- Attend staff meetings, and serve on committees as required.
Special Education Teacher
Waters Landing Elementary School
Germantown, Maryland
08.2017 - 06.2020
- Co-teach academic, social/emotional, and motor skills to elementary students with and without disabilities in team teaching, combination, and special classes.
- Administer curriculum-based assessments as well as formative and summative evaluations of student’s progress (WJ-IV & Brigance)
- Gather and analyze data for FBA/BIP development
- Communicate and collaborate with administrators, other paraprofessionals, and parents frequently.
- Develop Individualized Education Programs (IEP) and assist in the development of 504 Plans.
- Assist in Chairing IEP meetings when needed.
Special Education Teacher
Judith A. Resnik Elementary School
Gaithersburg, Maryland
08.2015 - 01.2017
- Co-taught academic, social, and motor skills to elementary students with and without disabilities in team teaching, combination, and special classes.
- Administered curriculum-based assessments as well as formative and summative evaluations of student’s progress.
- Communicated and collaborate with administrators, other paraprofessionals, and parents frequently.
- Assisted in the development of an Individualized Education Programs (IEP).
Special Education Teacher
Piney Branch Elementary School
Takoma Park, Maryland
08.2011 - 01.2013
- Co-taught academic, social, and motor skills to elementary students with and without disabilities in team teaching, combination, and special classes.
- Administered curriculum-based assessments as well as formative and summative evaluations of student’s progress.
- Communicated and collaborate with administrators, other paraprofessionals, and parents frequently.
- Assisted in the development of an Individualized Education Programs (IEP).
After School Tutoring through Commonweal Learning Support Program
Silver Spring, MD
10.2011 - 04.2012
- Tutor students in academic subjects: Reading, Writing, and Mathematics.
3rd -4th Grade Teacher
The Katherine Thomas School-TTLC
Rockville, Maryland
06.2011 - 08.2011
- Taught academic, social, and motor skills to elementary students with disabilities in team teaching, combination, and special classes.
- Prepared objectives and assisted in developing the curriculum
- Communicated with administrators, other paraprofessionals, and parents frequently.
- Assessed and performed formative and summative evaluations of students’ progress.
Education
Master’s - Curriculum and Instruction
American College of Education
Bachelor of Arts - Dual Certification in Elementary/Special Education
Hood College
Frederick, MD05-2011
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
- Schedule coordination
- Discretion and confidentiality
- Document management
- Meeting coordination
- Time management
- Team collaboration
TEACHING INTERNSHIP
- Kemptown Elementary School, Grade 4 and 5 combinations; Special Education placement (Mar 2011-May 2011)
- Glade Elementary School, Grade 1 placement (Aug 2010-Mar 2011)
RELATED WORK EXPERIENCE
- After school tutoring at Washington Christian Academy
- Provided services to students with IEPs.
- VIP Kid
- Provided English instruction to kids in China through an online platform.
- Sunday school teacher at True Holiness Church of Jesus Christ in Burtonsville, MD.
- Teach children (2-9 yrs.) the foundational principles of Jesus Christ in a fun and loving way.
- Interim Instructional Service (IIS) teacher (when applicable), MCPS, Montgomery County
- Provided instruction to students (confined due to various reason) in home or public area.
- Summer Tutoring through Commonweal Learning Support Program in Silver Spring, MD.
- Tutored students in academic subjects: Reading, Writing, and Mathematics.
- Teacher Assistant at The Katherine Thomas School (TTLC) in Rockville, MD
- Worked with small groups in reading and math
- Supervised students on field trips
- After School Homework Assistant/Tutor at Monocacy Elementary School in Frederick, MD
- Assisted/tutored students directly as they worked on homework
PROFESSIONAL DEVELOPMENT
- TESOL-teaching children English through technology.
- Trained in Phonics for Reading (intervention program)
- Trained in Corrective Reading (intervention program)
- Trained in Read Naturally (Tier IV intervention program)
- Attended an Autism Seminar
- Attended a Promethean board training
- Attended a Science leadership workshop
RECOGNITION
Dean’s List: 2007, 2009, 2010, 2011
Timeline
Coordinator of Community Services 1 (CCS)
Total Care Services, Inc
01.2026 - Current
First Grade Teacher
Washington Christian Academy
08.2020 - Current
Special Education Teacher
Waters Landing Elementary School
08.2017 - 06.2020
Special Education Teacher
Judith A. Resnik Elementary School
08.2015 - 01.2017
After School Tutoring through Commonweal Learning Support Program
10.2011 - 04.2012
Special Education Teacher
Piney Branch Elementary School
08.2011 - 01.2013
3rd -4th Grade Teacher
The Katherine Thomas School-TTLC
06.2011 - 08.2011
Master’s - Curriculum and Instruction
American College of Education
Bachelor of Arts - Dual Certification in Elementary/Special Education
Hood College