Veronica Țîntariuc
Chisinau, Moldova
Summary
Dynamic HR Specialist with a proven track record in creating employee-centric environments where individuals thrive. Experienced in international startups, I specialize in streamlining onboarding processes and fostering strong relationships to ensure employees feel valued and supported. My commitment to building inclusive, communicative, and trust-driven workplaces positions me as a key asset in driving employee engagement and organizational growth.
Overview
7
7
years of professional experience
Work History
HR Executive
Pedersen & Partners
Chisinau
09.2023 - Current
- Drafting Job Offers, Services Agreements and other HR related documents;
- Conducting Onboarding and Offboarding process;
- Adding and updating employee's records in HRDB, and ensuring that all HR documentation is added to the DB in a timely manner;
- Coordinating with other departments (Marketing, Helpdesk, Finance, etc.) and accountants for various actions related to employees (joining, changes, departure);
- Assisting with various HR processes, such as organizational surveys, salary calculations and labor legislation research;
- Assisting employees in various work related needs, according to the local legislative requirements;
- Conducting the Onboarding Video Training project in collaboration with various departments and video production agency;
- Conducting an employee Mentoring Program through collaboration with mentors and delivering structured feedback to managers.
Human Resources Specialist
Agile Partners
Chisinau
09.2020 - 08.2023
- Conducting the full cycle recruitment process (job posting, sourcing, interviewing); - Owning and conducting the Onboarding, Adaptation, and Offboarding process;
- Provided counsel and direction to employees and managers to address employment-related matters;
- Implementing HRM tools to facilitate HR-related processes, also training employees in using them;
- Being the direct contact with the client of the company regarding any needs of the employees or the client;
- Assisting with the performance management and review process.
Human Happiness Manager
Payall Payment System
Chisinau
09.2020 - 12.2022
- Implementing and conducting the Pre-Onboarding, Onboarding, Adaptation and Offboarding process;
- Conducting 1 to 1 meetings with employees and managers during the Onboarding and Adaptation period to help the new hire have a smooth integration, overcome the unknown, achieve the required performance, and reduce turnover;
- Established successful relationships with C-level and management to enable change and drive employee engagement;
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise;
- Conducting and maintaining company-employee communication.
Human Resources Generalist
Ideaction
Chisinau
10.2019 - 05.2020
- Led recruitment processes, including talent acquisition and candidate selection;
- Managed employee relations, fostering a positive workplace environment;
- Directed employee orientation, development programs, and ongoing training initiatives;
- Promoted employee safety, welfare, and wellness through educational programs;
- Facilitated effective communication between the company and employees;
- Oversaw organizational and space planning to optimize workforce efficiency.
Coordination Manager
Bemol
Chisinau
04.2019 - 08.2019
- Provided guidance to junior team members, fostering a supportive environment for professional growth and development;
- Coordinated efforts between various teams involved in a project by establishing clear roles, responsibilities, and expectations from the start;
- Optimized workflow processes by regularly reviewing current procedures and making adjustments as needed for maximum efficiency;
- Acted as liaison between the coordination team and other departments within the organization, ensuring seamless communication and collaboration on all projects.
Multilingual Customer Experience Specialist
VoxPro Group
Cork
12.2017 - 03.2019
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service;
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner;
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution;
- Participated in cross-functional teams to address complex problems, improving overall customer experience strategy;
- Maintained a high level of knowledge on company products and services, enabling efficient issue resolution for customers;
- Provided personalized service, anticipating customer needs and offering tailored solutions.
Education
Bachelor - Psychology
Moldova State University
Chisinau06-2014
Skills
- Human Resources Management
- Onboarding and Orientation
- Talent Acquisition
- Employee Retention
- Employee Counseling
- Organizational Culture
- Internal Communications
- Performance Reviews
Languages
Romanian
First Language
English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Timeline
HR Executive
Pedersen & Partners
09.2023 - Current
Human Resources Specialist
Agile Partners
09.2020 - 08.2023
Human Happiness Manager
Payall Payment System
09.2020 - 12.2022
Human Resources Generalist
Ideaction
10.2019 - 05.2020
Coordination Manager
Bemol
04.2019 - 08.2019
Multilingual Customer Experience Specialist
VoxPro Group
12.2017 - 03.2019
Bachelor - Psychology
Moldova State University
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