Veronica Smith
UPPER MARLBORO,MD
Overview
15
15
years of professional experience
Work History
Therapist/Independent Contractor Provider (ICP)
Talkspace
06.2023 - Current
- Work with clients remotely via HIPAA-compliant messaging-based and video-based therapy; engage with and respond to all clients within a timely manner; maintain individual professional malpractice liability insurance policy; complete all required documentation
Licensed Therapist
BetterHelp
01.2022 - 01.2025
- Provide remote counseling to individuals using evidence-based practices
- Monitored client progress and documented session notes
Mental Health Therapist
AbleTo
07.2021 - 02.2023
- Delivered remote care throughout an 8-week evidence-based program
- Monitored participant progress, provided follow-up communications and care coordination recommendations, and documented session notes
- Participated as a member of the care team and assisted participants as needed with accessing resources, as well as obtaining consent and authorization forms
- Identified and responded to high-risk participant encounters with elevated safety concerns, following company protocols
- Participated in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls
- Maintained the highest standards of confidentiality as described in HIPAA Privacy & Security policies and ensured compliance with annual training requirements
Licensed Mental Health Therapist
The Restoration Center
03.2018 - 12.2019
- Provided individual, couple, family, and group therapy using a variety of treatment modalities
- Completed clinical notes and related paperwork
- Scheduled client appointments and collect payment
Readjustment Counselor/Marriage & Family Therapist
Veteran’s Affairs (VA), Veteran’s Health Administration/Vet Center
06.2016 - 11.2016
- Interviewed Veterans and their significant others to determine specific problems
- Independently conducted intakes and needs assessment of Veterans and their significant others and establish helping relationships
- Developed comprehensive and unique goal-directed treatment plans that reflect a course of therapeutic intervention to address the needs identified in the assessment
- Provided individual, conjoint, family, and group therapy for Veterans and significant others under the direct supervision of the Vet Center team leader
- Conducted outreach specifically to identify program eligible Veterans and their family members, promote the use of the Vet Center services, and present educational programs about combat Veterans, the Department of Veterans Affairs and Readjustment Counseling Service
- Provide vocational, educational, benefits, and related counseling, guidance, and referral to Veterans and their significant others
- Developed and determined appropriate community referral resources in the VA and private sector and referred Veterans and their family members to those available resources
Substance Abuse Therapist
Catholic Social Services of Washtenaw County
04.2016 - 06.2016
- Provided direct clinical services to incarcerated women through group and individual therapy
- Completed initial and mid-term individual sessions to assess current status, provide diagnosis, engage in therapeutic discussion, and coordinate client-centered treatment planning
- Facilitated group therapy sessions to address trauma, substance use/abuse, and mental illness related to criminal behavior and recidivism
- Completed documentation for individual and group therapy sessions
- Attended routine staff meetings
- Maintained contact with hiring agency and contractor supervisory staff
Clinical Social Worker
United States Air Force, Fairchild Air Force Base
08.2010 - 08.2015
- Provided oversight of daily program operations, supervised eight (8) staff members (4 – GS; 4 – contract), and managed program budget
- Hired new staff members and rated four (4) Government Services (GS) employees on mid-term and annual performance evaluations
- Offered counseling to couples and families involved in domestic violence and child abuse/maltreatment
- Facilitated men’s and women’s psychoeducational groups
- Briefed base commander, group commander, and advisory committee on program status
- Worked closely with vice wing commander to guide deliberation of Central Registry Board and related processes
- Guided FAP through 1st Unit Effectiveness Inspection (UEI) with no compliance problems identified
- 100% on Government Purchase Card (GPC) inspection; rated 'Outstanding' by base auditor
- Reestablished Domestic Abuse Victim Advocate (DAVA) Program including operating and safety procedures as well as marketing campaign; initiative identified 10 domestic abuse cases
- Served as liaison and consultant to Sexual Assault Prevention and Response (SAPR) program
- Worked closely with the Base Sexual Assault Response Coordinator (SARC), the Vice Wing Commander, and the Case Management Group (CMG) to oversee reported cases of sexual assault (both restricted and unrestricted reports)
- Attended monthly CMG meeting to provide an update regarding the mental health status of sexual assault survivors who were participating with treatment at the Mental Health Clinic
- Briefed and provided training for potential victim advocates regarding the mental health outcomes/consequences for sexual assault survivors as well as available treatment(s)
Education
Doctorate of Social Work - Clinical Social Work
Walden University
Minneapolis, MN08-2019
Master of Social Work - Social Work
University of Michigan
Ann Arbor, MI12.1997
Bachelor of Arts - Psychology
The University of Michigan
Ann Arbor, MI08.1996
Skills
- One-on-one sessions
- Group therapy facilitation
- Documentation requirements
- Electronic charting
- Treatment Planning
- Compliance requirements
Timeline
Therapist/Independent Contractor Provider (ICP)
Talkspace
06.2023 - Current
Licensed Therapist
BetterHelp
01.2022 - 01.2025
Mental Health Therapist
AbleTo
07.2021 - 02.2023
Licensed Mental Health Therapist
The Restoration Center
03.2018 - 12.2019
Readjustment Counselor/Marriage & Family Therapist
Veteran’s Affairs (VA), Veteran’s Health Administration/Vet Center
06.2016 - 11.2016
Substance Abuse Therapist
Catholic Social Services of Washtenaw County
04.2016 - 06.2016
Clinical Social Worker
United States Air Force, Fairchild Air Force Base
08.2010 - 08.2015
Doctorate of Social Work - Clinical Social Work
Walden University
Master of Social Work - Social Work
University of Michigan
Bachelor of Arts - Psychology
The University of Michigan
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