Victor Costiuc

• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
• Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Minimised complaints by maintaining clear communication with customers.
• Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
• Reported delivery goods and document errors to management, enabling prompt resolution.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
• Safely loaded and unloaded packages with zero material damage.

• Showcase a Guest focused attitude and nurture an excellent guest experience.
• Welcomed guests with friendly conversation and fun atmosphere.
• Knowledgeable of drinks ingredients and preparation methods.
• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Keep the bar organized, stocked and clean.
• Restock and replenish bar inventory and supplies.
• Comply with all food and beverage regulations.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Arranging displays (visual merchandising).
• Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Inspected customer identification to verify age against legal standards.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
• Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Minimised complaints by maintaining clear communication with customers.
• Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
• Reported delivery goods and document errors to management, enabling prompt resolution.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
• Safely loaded and unloaded packages with zero material damage.

• Picking and packing orders through a headset to completion.
• Hitting pick targets within a designated time slot.
• Complied with health and safety by responsibly using equipment.
• Kept clean working area, reporting any issues to management.
• Labelled and organised packages for accurate deliveries.
• Checked quality of products and packaging to meet high standard.
• Carried out routine housekeeping duties in warehouse environment for organised spaces and stock.
• Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
• Trained for working with the forklift pallet truck, and changing the battery when needed.

• Helping the Bar Manager to the business aspects of the bar, taking responsibility for stock control, includingreordering, acceptance and maintenance of supplies
• Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
• Planning and taking part in promotional events.
• Setting and enforcing quality and safety controls.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Set and monitor quality of service.
• Resolve costumer complains promptly.
• Proposed changes to drink preparation methods to achieve different tastes.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Make certain all deliveries are checked in correctly and documentation is correct.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

Additional Training Received:

Fire Marshal.

• Showcase a Guest focused attitude and nurture an excellent guest experience.
• Welcomed guests with friendly conversation and fun atmosphere.
• Knowledgeable of drinks ingredients and preparation methods.
• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Keep the bar organized, stocked and clean.
• Restock and replenish bar inventory and supplies.
• Comply with all food and beverage regulations.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Arranging displays (visual merchandising).
• Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Inspected customer identification to verify age against legal standards.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Additional Training Received:

March 2018 – ‘Healthy Bar’ Soho House & Co.

February 2018 – ‘Cocktail Families’, House Tonic, Soho House & Co.

September 2017 – ‘Coffee Basics’ and ‘Latte Art’ Coffee Modules 1 and 2 ‑Soho House & Co.