Victoria Massey
Temple Hills
Summary
Dynamic professional with a proven track record at Gt Independence, excelling in time management and effective communication. Developed tailored care plans and enhanced patient well-being through compassionate support. Recognized for resolving conflicts and collaborating with teams to achieve optimal outcomes, ensuring a safe and nurturing environment for clients and students alike.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Gt Independence
Washington
10.2020 - Current
- Contributed to development of individualized care plans based on medical orders and assessments.
- Facilitated ambulation and exercise routines for clients.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Prepared meals and snacks according to prescribed diets.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Improved patient outlook and daily living through compassionate care.
Assistant Teacher
La Petite Academy Inc.
Washington
04.2017 - 03.2019
- Supervised small group activities.
- Evaluated student work using established criteria.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Facilitated communication between families and school personnel about issues relating to students' academic progress.
- Utilized technology such as computers, projectors, iPads. to enhance lessons.
- Helped maintain a safe and orderly learning environment.
- Prepared reports on student performance for administrators.
- Collaborated with other staff members to develop strategies for improving student performance.
- Maintained safe, educational environment for students during learning and free play time.
Sales Associate
Forman Mills
Washington
02.2014 - 08.2016
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Academia De La Recta Porta ICDS
Washington, DC05-2015
Some College (No Degree) -
Trinity University
Washington, DCSkills
- Time management
- Conflict resolution
- Team collaboration
- Effective communication
- Problem solving
- Task prioritization
Timeline
Home Health Aide
Gt Independence
10.2020 - Current
Assistant Teacher
La Petite Academy Inc.
04.2017 - 03.2019
Sales Associate
Forman Mills
02.2014 - 08.2016
High School Diploma -
Academia De La Recta Porta ICDS
Some College (No Degree) -
Trinity University
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