Victoria Melvin

• Educated clients on color selection, application,and product knowledge to ensure satisfaction.
• Analyzed client preferences to create personalized cosmetic color formulations.
• Collaborated with team members to refine product offerings, integrating customer feedback for improved client satisfaction.

• Performed venipunctures and capillary draws with precision and adherence to safety protocols.
• Followed the order of draw, Proper tube selection, and labeling procedures to ensure accurate specimen identification.
• Followed infection control procedures and OSHA/CLIA standards.
• Practiced high standards of infection control, PPE use, and sanitation to maintain a safe environment.
• Delivered compassionate patient compassionate patient care and communicated clearly during procedures.

- Prepared for licensure as a certified cosmetologist by mastering techniques and industry standards.

- Gained hands- on experience in hair cutting, styling, and color theory.

-Practiced on real clients to develop practical skills and boost confidence.

- Built strong relationships with clients, peers, and instructors through collaborative work.

-Assisted customers in selecting products and provided information on product features and benefits.

Resolved customer complaints and processed returns, fostering customer satisfaction.

-Maintained store cleanliness and organization.

Stocked shelves efficiently to ensure product availability.

• Deliver outstanding customer service by greeting and assisting customers in a friendly and professional manner.
• Process cash and credit transactions accurately, ensuring register balances at the end of each shift.
• Contribute to inventory management by accurately scanning, tagging, and verifying merchandise.
• Collaborate with team members to achieve sales goals and exceed customer expectations.