Vincent Conte
Chestertown
Summary
Motivated and well-rounded Political Science student with a strong academic foundation in legislation, homeland security, and international relations. Experienced in client-facing roles, call handling, document processing, and data organization. Passionate about public service and the political process, with a strong work ethic and commitment to making a meaningful impact in the field.
Overview
5
5
years of professional experience
Work History
Sales Associate/Front Desk Receptionist
MusicLife
Chestertown
05.2021 - Current
- Prepare merchandise for sale by pricing or tagging.
- Recommend accessories and complementary purchases to boost revenue.
- Communication with customers professionally and proactively to provide product information and advice.
- Log reports, expenses, receipts, and sales in the company database.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Fraternity Secretary
Phi Delta Theta- Maryland Gamma
Chestertown
01.2025 - 05.2025
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Managed calendar reminders for upcoming deadlines or events associated with the fraternity.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Compiled data from various sources into clear, concise reports that could be used by the fraternity for decision-making purposes.
Sales Associate
T-Mobile
Chestertown
05.2023 - 12.2024
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Processed transactions using a point-of-sale system.
Customer Service Associate
Royal Farms
Chestertown
12.2021 - 08.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Helped a large volume of customers every day with a positive attitude and focused on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
McDonald’s Crewmember
McDonald’s
Chestertown
12.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with the shift manager to solve problems and handle customer concerns.
Education
Bachelor - Political Science
Washington College
Chestertown, MD05-2026
Associate’s Degree - Liberal Arts and Sciences
Chesapeake College
Wye Mills, MD05-2025
High School Diploma -
Queen Anne's County High School
Centreville, MD06-2021
Skills
- Microsoft Office Suite proficiency
- SPSS expertise
- Policy analysis
- Research methodologies
- Data management
- Team collaboration
- Public speaking
- Effective communication
Timeline
Fraternity Secretary
Phi Delta Theta- Maryland Gamma
01.2025 - 05.2025
Sales Associate
T-Mobile
05.2023 - 12.2024
Customer Service Associate
Royal Farms
12.2021 - 08.2022
Sales Associate/Front Desk Receptionist
MusicLife
05.2021 - Current
McDonald’s Crewmember
McDonald’s
12.2020 - 04.2021
Bachelor - Political Science
Washington College
Associate’s Degree - Liberal Arts and Sciences
Chesapeake College
High School Diploma -
Queen Anne's County High School
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