Dynamic and detail-oriented professional with extensive experience at Great Wolf Lodge, excelling in customer service and team leadership. Proven ability to maintain high cleanliness standards and train staff effectively. Skilled in safety training and chemical handling, ensuring compliance and enhancing guest satisfaction through meticulous attention to detail.
*Coordinated daily cleaning schedules to ensure timely room turnover and guest satisfaction.
*Maintained high standards of cleanliness and organization in guest rooms and public areas.
*Trained new staff on effective cleaning techniques and safety protocols.
*Inspected completed rooms for quality assurance, ensuring adherence to hotel policies.
*Filled containers with liquid bleach following company guidelines making sure they met quality standards
*maintain a correct inventory
*Label , seal , check weight of containers
*check all equipment making sure everything was working properly
*operate packaging equipment
*Operated delivery vehicle efficiently, adhering to safety regulations and company policies.
*Managed multiple deliveries daily, optimizing routes for timely arrivals.
*Maintained accurate records of deliveries, ensuring compliance with documentation standards.
*Collaborated with team members to enhance delivery processes and customer satisfaction.
*Operated forklifts to transport materials safely and efficiently within warehouse environment.
*Conducted inventory checks to ensure stock accuracy and compliance with company standards.
*Collaborated with team members to optimize workflow and enhance productivity in daily operations.
*Trained new employees on safety protocols, equipment operation, and best practices in warehouse procedures.
*Assisted in training new cashiers on operational procedures and customer service standards.
*Processed transactions accurately while maintaining a high level of customer satisfaction.
*Managed cash registers, ensuring proper balancing at the end of shifts.
*Supported inventory management by restocking merchandise as needed.
*Customer Service
*Forklift/Machine Operations
*Safety Training (CPR Certified)
*Problem Solving
*Team Leadership?Team Oriented
*Attention To Detail
*Chemical Handling