Vitali Morozov
Chisinau
Summary
I'm a hardworking and responsible person—with expertise in customer service and office management, always striving for excellence in the work.
Seeking a career change to a position that allows further development of my interpersonal, communication, and organizational skills.
Overview
18
18
years of professional experience
Work History
Project Manager
Individual Employment
01.2024 - Current
- Planned, designed, and scheduled phases for large projects.
CEO
Yandex Taxi
12.2017 - 09.2023
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Worked with partners and handled important business relationships by negotiating contracts and solving problems.
- Created important plans to help the business grow and keep improving.
- Organized work and gave tasks to the right people to make sure projects were finished on time and with good quality.
- Managed office supplies to make sure we had enough and avoided waste or extra costs.
- Provided excellent customer service by responding quickly to issues and solving problems for both colleagues and clients.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Enterpreneur
Wholesale and Retail Trade
02.2013 - 11.2017
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
Cynologist
Private Security Company
10.2009 - 03.2012
- Optimized sample collection procedures with medical staff.
- Presented complex case findings effectively.
- Conducted sessions to train shepherd puppies.
Boarder Guard Officer
Boarder Guard Service of Respublic Moldova
11.2006 - 09.2009
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Education
Faculty of Psychology
State University Republic of Moldova
Chisinau, Moldova01-2015
Skills
- Customer service
- Attention to detail
- Administrative support
- Decision-making
- Office management
- Team building and leadership
- Document management
- Conflict resolution
- Problem-solving
- Teamwork and collaboration
- Stress resistance
- Microsoft Office
- Software Expertise
Languages
Romanian, Russian
Native language
English
Upper intermediate
B2
Timeline
Project Manager
Individual Employment
01.2024 - Current
CEO
Yandex Taxi
12.2017 - 09.2023
Enterpreneur
Wholesale and Retail Trade
02.2013 - 11.2017
Cynologist
Private Security Company
10.2009 - 03.2012
Boarder Guard Officer
Boarder Guard Service of Respublic Moldova
11.2006 - 09.2009
Faculty of Psychology
State University Republic of Moldova
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