Vitalina Rucsineanu
Chisinau
Summary
Experienced Dispatcher skilled in coordinating transportation for diverse equipment types, including flatbeds and reefers. Expertise in route planning, communication with drivers and brokers, and resolving unexpected challenges. Strong organisational and decision-making skills under pressure ensure timely and efficient deliveries. Advanced English proficiency enhances professional communication.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Dispatcher (Reefer)
RS Freight Lines
Spokane, Washington
2024.08 - 2026.06
- Coordinated and managed temperature-controlled (reefer) shipments.
- Maintained constant communication with drivers, brokers, and customers
- Verified and processed all necessary documentation (Rate Cons, BOLs, PODs, temperature logs)
- Identified and onboarded new brokers and logistics partners to increase transportation opportunities.
- Resolved claims, spoilage risks, and detention issues in a timely and professional manner
Dispatcher flat bed, conestoga
Colibri
Philadelphia, Pensilvania
2022.09 - 2024.07
- Coordinated and dispatched flatbed and Conestoga loads, including oversized and specialised freight (steel, lumber, machinery, coils, etc.)
- Planned and optimised routes considering weight limits, necessary permits, and strict delivery deadlines
- Secured profitable loads using load boards and direct broker/shipper relationships
- Negotiated competitive rates and terms to maximise profitability and maintain steady freight flow
Dispatcher (Car Hauling)
Apis Logistics
Chicago, Illinois
2021.08 - 2022.09
- Built and maintained strong relationships with brokers, customers, and drivers
- Handled high-volume load boards and dispatch systems to secure consistent freight flow
- Managed documentation, including BOLs, rate confirmations, and delivery receipts
- Resolved claims, damages, and disputes in a professional and timely manner
- Ensured high service quality and customer satisfaction through effective coordination and communication
Dispatcher
Taurus Logistics
Chișinău
2020.09 - 2021.07
- Coordinated and dispatched vehicle transport loads to drivers across regional and national routes.
- Monitored pickups and deliveries to ensure compliance with customer requirements and deadlines.
- Maintained accurate records and documentation for all assigned loads
- Identified and onboarded new brokers, dealerships, auctions, and logistics partners to increase transportation opportunities.
- Provided continuous support to drivers, including instructions, updates, and issue resolution
Passenger agent
Aeroport Handling SRL
Chișinău
2018.09 - 2020.09
- Delivered high-quality customer service in a fast-paced airport environment
- Assisted international passengers with adherence to aviation regulations, ensuring smooth travel experiences
- Processed travel documentation, verifying compliance to enhance passenger safety and efficiency
- Supported passengers with reduced mobility and special needs, facilitating their access to services and improving overall travel experience
- Coordinated with airline staff and ground operations teams
- Managed operational updates and airline policy changes
- Handled complex situations calmly and professionally
Education
Colledge Fashion Design Industry
Balti 2006.09 - 2010.06
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Tehnical University of RM
Chisinau 2010.09 - 2014.07
Languages
Romanian - Native
Russian - Fluent
English - C1
Timeline
Dispatcher (Reefer)
RS Freight Lines
2024.08 - 2026.06
Dispatcher flat bed, conestoga
Colibri
2022.09 - 2024.07
Dispatcher (Car Hauling)
Apis Logistics
2021.08 - 2022.09
Dispatcher
Taurus Logistics
2020.09 - 2021.07
Passenger agent
Aeroport Handling SRL
2018.09 - 2020.09
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Tehnical University of RM
2010.09 - 2014.07
Colledge Fashion Design Industry
2006.09 - 2010.06