Summary
Overview
Work history
Skills
Languages
Timeline
Generic

Vlad Onica

Chisinau,Chișinău Municipality

Summary

Experienced in logistics and transportation, I have managed teams, optimized routes, and coordinated with brokers to ensure efficient operations. Skilled in fleet management, problem-solving under pressure, and maintaining compliance with DOT regulations, I focus on delivering high customer satisfaction and improving operational efficiency.

Overview

3
3
years of professional experience

Work history

Dispatch coordinator

Nova Lines Inc.
Chisinau, Chișinău Municipality
10.2021 - 11.2022
  • Driver Management: Overseeing a fleet of 8+ drivers, ensuring they adhered to schedules, safety regulations, and on-time deliveries. I built strong relationships with drivers, offering support and solutions to issues on the road.
  • Load Planning & Optimization: Strategically planned and assigned loads to maximize efficiency and minimize costs. I optimised routes and delivery schedules, ensuring timely deliveries while reducing fuel costs and deadhead miles.
  • Broker and Client Communication: Acted as the primary point of contact between brokers, clients, and drivers, negotiating load rates, providing real-time updates, and handling load issues such as delays, changes in delivery times, or unloading/loading conflicts.
  • Problem Solving & Crisis Management: Handled unexpected challenges such as weather delays, breakdowns, and last-minute changes to ensure smooth operations. I adapted quickly to resolve problems in a fast-paced environment, ensuring minimal impact on delivery schedules.
  • Compliance & Documentation: Ensured that drivers complied with DOT regulations, monitored hours of service (HOS), and managed all necessary paperwork, including bills of lading and trip documentation.
  • Technology & Tools: Used dispatch software and GPS tracking systems to monitor trucks, provide real-time updates to customers, and adjust routes as needed to improve delivery times and efficiency.

Operations supervisor

Nova Lines Inc.
Chisinau, Chișinău Municipality
11.2022 - 05.2023
  • Team Leadership & Driver Management: Supervised a team of dispatchers and drivers, ensuring all personnel operated according to company policies, safety regulations, and delivery schedules. I worked closely with drivers to address concerns, provide support, and manage performance.
  • Route Planning & Optimization: Collaborated with dispatchers to plan and optimize routes for maximum efficiency, minimizing downtime, fuel costs, and empty miles. I ensured that deliveries were completed on time while balancing operational costs.
  • Load Assignment & Coordination: Managed load assignments by coordinating with dispatchers and brokers, making sure that trucks were properly loaded and dispatched. I handled last-minute changes and ensured load distribution was optimal to meet delivery deadlines.
  • Safety & Compliance: Enforced compliance with DOT regulations, including hours of service (HOS), driver safety protocols, and vehicle maintenance schedules. Ensured all drivers were trained and adhered to the safety standards to avoid violations and penalties.
  • Performance Monitoring & Reporting: Tracked key performance metrics such as on-time delivery rates, fuel efficiency, driver performance, and equipment utilization. I used these metrics to make data-driven decisions, optimize performance, and reduce costs.
  • Problem Resolution & Crisis Management: Addressed operational challenges, such as unexpected delays, breakdowns, and weather disruptions, by implementing contingency plans to keep operations running smoothly. I coordinated with all stakeholders to minimize impact on deliveries.
  • Fleet & Equipment Management: Oversaw the maintenance and availability of the fleet to ensure trucks were roadworthy and met safety standards. This involved working with maintenance teams to schedule routine inspections and repairs.
  • Customer Relations: Acted as the primary point of contact for key customers, ensuring that their needs were met and addressing any concerns related to shipments, delivery schedules, or service quality.

Freight dispatcher

Connect Express LLC.
Chisinau, Chișinău Municipality
06.2023 - Current
  • Load Planning & Dispatching: Organized and assigned loads to drivers based on availability, route optimization, and customer requirements. I ensured loads were distributed efficiently to reduce empty miles and maximize revenue.
  • Real-Time Tracking & Communication: Monitored freight movement through GPS systems, providing real-time updates to drivers and customers. I stayed in constant communication with both, addressing any route changes, delays, or issues along the way.
  • Broker & Carrier Relations: Worked closely with freight brokers to secure competitive rates and negotiate load contracts. I ensured a steady flow of loads to keep trucks moving and minimized downtime.
  • Problem Solving & Crisis Management: Responded quickly to unforeseen challenges such as truck breakdowns, traffic delays, or weather conditions by rerouting drivers or finding alternative solutions to meet delivery deadlines.
  • Documentation & Compliance: Managed all required paperwork, including bills of lading, trip sheets, and delivery confirmations. I ensured that all drivers were compliant with DOT regulations, particularly hours of service (HOS), and monitored driver logs for any violations.
  • Customer Service: Maintained strong relationships with clients by providing regular updates on their freight, ensuring accurate ETAs, and addressing any concerns promptly. I prioritized customer satisfaction by coordinating deliveries with high efficiency and reliability.
  • Driver Support: Acted as the main point of contact for drivers, providing them with necessary information such as load details, directions, and pick-up/drop-off instructions. I also assisted them with any problems encountered on the road, such as finding repair services or reporting delays.

Skills

  • Customer service
  • GPS navigation familiarity
  • Regulatory compliance
  • Driving regulations awareness
  • Effective communication
  • Stress tolerance
  • Efficient decision-making
  • Risk assessment
  • Negotiation with clients
  • Time management
  • Adaptive to changes
  • Client relationship building
  • Team coordination
  • Route planning

Languages

Romanian
Native
English
Fluent
Russian
Elementary

Timeline

Freight dispatcher

Connect Express LLC.
06.2023 - Current

Operations supervisor

Nova Lines Inc.
11.2022 - 05.2023

Dispatch coordinator

Nova Lines Inc.
10.2021 - 11.2022

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Vlad Onica