Vlad Postolachi
Chișinău
Summary
Detail-oriented professional with expertise in route planning and workflow efficiency, complemented by strong communication proficiency. Demonstrates mastery of the Microsoft Office suite and GPS navigation, ensuring seamless operations and multitasking efficiency. Committed to maintaining professional phone etiquette while pursuing opportunities to enhance operational processes.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
Work History
Car Hauler Dispatcher
Dispatcher - Hailo Express INC
Chisinau, Chișinău Municipality
11.2024 - Current
- Coordinated vehicle transport logistics for a fleet of car haulers across local and interstate routes.
- Scheduled and dispatched drivers to ensure timely pickups and deliveries, maintaining consistent communication throughout each route.
- Utilized dispatch software and GPS tracking tools to plan efficient routes and monitor progress.
- Worked closely with dealerships, auctions, and private clients to arrange transportation and resolve issues promptly.
- Maintained accurate records, verified load documents, and ensured compliance with DOT regulations and company policies.
- Adapted quickly to last-minute changes, cancellations, or weather delays while keeping operations running smoothly.
Dispatcher
Dispatcher at Nova Lines
Chisinau, Chișinău Municipality
05.2024 - 11.2024
- Prioritised tasks to ensure timely deliveries.
- Improved efficiency with meticulous vehicle maintenance records.
- Resolved issues swiftly, maintaining a high standard of service delivery.
- Managed emergency situations effectively to minimise disruption in services.
- Streamlined communication for quicker response times.
- Monitored driver whereabouts using GPS tracking systems for accurate updates.
- Notified customers regarding availability, status and shipment date.
- Employed calm demeanour and utilised active listening and critical thinking to assist distressed callers.
Customer service representative
Action Watersports at Lakeside Marina
South Lake Tahoe, California
05.2023 - 10.2023
Education
Bacalaureat - Uman
Liceul Teoretic Universul
Chisinau, Chișinău Municipality 09.2009 - 07.2021
Bachelor of Business Administration - Marketing
Universitatea de Vest din Timișoara
Timișoara 09.2021 - 07.2024
B2 -
Cambridge English Courses Face2Face
Chisinau, Chișinău Municipality 06.2018 - 05.2021
Skills
- Professional phone etiquette
- Route planning expertise
- Multitasking efficiency
- Microsoft office suite mastery
- GPS navigation familiarity
- Workflow efficiency
- Communication proficiency
Timeline
Car Hauler Dispatcher
Dispatcher - Hailo Express INC
11.2024 - Current
Dispatcher
Dispatcher at Nova Lines
05.2024 - 11.2024
Customer service representative
Action Watersports at Lakeside Marina
05.2023 - 10.2023
Bachelor of Business Administration - Marketing
Universitatea de Vest din Timișoara
09.2021 - 07.2024
B2 -
Cambridge English Courses Face2Face
06.2018 - 05.2021
Bacalaureat - Uman
Liceul Teoretic Universul
09.2009 - 07.2021
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