Vlada Sergent
Chișinău
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
4
4
years of professional experience
Work History
Key Account Manager
Samsung Ukraine
03.2024 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Account Manager
Silverbird | A global business account
06.2023 - 03.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Created comprehensive reports on account performance and presented them to senior management
- Provided training and guidance to new Account Managers
- Managed multiple accounts simultaneously while meeting deadlines
- Resolved customer complaints in a timely manner
- Prepared monthly financial statements for each account
- Ensured compliance with industry regulations when dealing with clients.
Sale Manager
Atmosfera Design Studio/InvestHome
11.2021 - 06.2023
- Manage and coordinate sales and marketing activities for the company
- Oversea sales, marketing, and advertising staff
- Identify potential new customers
- Develop strategies for increasing sales or market share.
Logistics Specialist
ELD ONE
10.2020 - 11.2021
- Develop and execute health and safety plans in the workplace according to legal guidelines
- Investigate accidents or incidents to discover causes and handle worker's compensation claims
- Recommend solutions to issues, improvement opportunities or new prevention measures.
Education
Political science, International Relationship and European studies -
Scoala Nationala de Studii Politice si Administrative (SNSPA)
12.2021
Exchange Program -
Future Leaders Exchange (FLEX) Program
05.2016
Skills
- Account management
- Data Analytics
- CUSTUMER EXPERT
- Time Management
- Teamwork and Collaboration
- Bussines Relationship Manager
- Needs analysis
- CRM software proficiency
- Office proficiency
- Problem-solving aptitude
- Analytical Skills
Languages
English Native
Romanian Native
Russian Native
Timeline
Key Account Manager
Samsung Ukraine
03.2024 - Current
Account Manager
Silverbird | A global business account
06.2023 - 03.2024
Sale Manager
Atmosfera Design Studio/InvestHome
11.2021 - 06.2023
Logistics Specialist
ELD ONE
10.2020 - 11.2021
Political science, International Relationship and European studies -
Scoala Nationala de Studii Politice si Administrative (SNSPA)
Exchange Program -
Future Leaders Exchange (FLEX) Program
Similar Profiles
Anastasiia SerediukAnastasiia Serediuk
Administrator of SEUC HO at Samsung Electronics Ukraine ComanyAdministrator of SEUC HO at Samsung Electronics Ukraine Comany
VITALIIA DERIABINAVITALIIA DERIABINA
National Expert at Democratic Civil Control of Armed Forces of Ukraine Project, OSCE Support Programme for UkraineNational Expert at Democratic Civil Control of Armed Forces of Ukraine Project, OSCE Support Programme for Ukraine
Oksana TromsaOksana Tromsa
Chief Accountant at LLC" Marka Ukraine" And LLC" GAP Ukraine "Chief Accountant at LLC" Marka Ukraine" And LLC" GAP Ukraine "