Vladimir Chibercea
Chisinau
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
7
7
years of professional experience
Work History
Salesman
Irbistel COM S.R.L.
Chisinau
10.2021 - Current
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Provided timely follow-up on inquiries made by potential customers.
- Educated customers on product features and technical details to highlight benefits.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Hotel Guide
Tez Tour
Antalya
05.2021 - 09.2024
- Greeted guests upon arrival and provided them with necessary information.
- Presentation and sale of the company's products (excursions).
- Help in adjusting situations during the stay for a pleasant rest.
- Tracking the clients' stay and providing information regarding departure to the airport and flight time.
- Providing the necessary help in times of illness.
Customer Service, Hotel Guide
Tez Tour
Dubai
09.2019 - 03.2020
- Meeting the guests at the airport and presenting the information.
- Meeting guests at the hotel, presenting information about the company's products and sales.
- Providing consultations and helping to solve problems during the stay.
- Monitoring workers during the night and tracking work schedules.
Transfer Guide
Tez Tour
Antalya
06.2019 - 09.2019
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Transfer Guide
Tez Tour
Antalya
05.2018 - 10.2018
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Transfer Guide
Tez Tour
Antalya
04.2017 - 10.2017
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Education
Higher Education - Education
Tiraspol State University
Chisinau06-2018
Skills
- Good communication skills gained from my experience as a guide
- Good sales skills gained from my experience as a guide
- Excellent interaction skills with people acquired through customer service activity
- Knowledge of office programs
- Good editing skills
- Knowledge of operating systems at a higher environmental level
Languages
Romanian
First Language
Russian
Advanced (C1)
C1
English
Intermediate (B1)
B1
Turkish
Beginner (A1)
A1
Timeline
Salesman
Irbistel COM S.R.L.
10.2021 - Current
Hotel Guide
Tez Tour
05.2021 - 09.2024
Customer Service, Hotel Guide
Tez Tour
09.2019 - 03.2020
Transfer Guide
Tez Tour
06.2019 - 09.2019
Transfer Guide
Tez Tour
05.2018 - 10.2018
Transfer Guide
Tez Tour
04.2017 - 10.2017
Higher Education - Education
Tiraspol State University
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