Vladimir Chibercea
Chisinau
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
7
7
years of professional experience
Work History
Salesman
Irbistel COM S.R.L.
Chisinau
2021.10 - Current
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Provided timely follow-up on inquiries made by potential customers.
- Educated customers on product features and technical details to highlight benefits.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Hotel Guide
Tez Tour
Antalya
2021.05 - 2024.09
- Greeted guests upon arrival and provided them with necessary information.
- Presentation and sale of the company's products (excursions).
- Help in adjusting situations during the stay for a pleasant rest.
- Tracking the clients' stay and providing information regarding departure to the airport and flight time.
- Providing the necessary help in times of illness.
Customer Service, Hotel Guide
Tez Tour
Dubai
2019.09 - 2020.03
- Meeting the guests at the airport and presenting the information.
- Meeting guests at the hotel, presenting information about the company's products and sales.
- Providing consultations and helping to solve problems during the stay.
- Monitoring workers during the night and tracking work schedules.
Transfer Guide
Tez Tour
Antalya
2019.06 - 2019.09
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Transfer Guide
Tez Tour
Antalya
2018.05 - 2018.10
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Transfer Guide
Tez Tour
Antalya
2017.04 - 2017.10
- Meeting the guests at the airport, then escorting them to the hotels and presenting information about the company's products.
- Transportation of guests to the airport and help with registration.
- Accompanying guests on excursions, translating and telling history and legends.
Education
Higher Education - Education
Tiraspol State University
Chisinau2018-06
Skills
- Good communication skills gained from my experience as a guide
- Good sales skills gained from my experience as a guide
- Excellent interaction skills with people acquired through customer service activity
- Knowledge of office programs
- Good editing skills
- Knowledge of operating systems at a higher environmental level
Languages
Romanian
First Language
Russian
Advanced (C1)
C1
English
Intermediate (B1)
B1
Turkish
Beginner (A1)
A1
Timeline
Salesman
Irbistel COM S.R.L.
2021.10 - Current
Hotel Guide
Tez Tour
2021.05 - 2024.09
Customer Service, Hotel Guide
Tez Tour
2019.09 - 2020.03
Transfer Guide
Tez Tour
2019.06 - 2019.09
Transfer Guide
Tez Tour
2018.05 - 2018.10
Transfer Guide
Tez Tour
2017.04 - 2017.10
Higher Education - Education
Tiraspol State University