Vladislav Balan
Glodeni
Summary
Knowledgeable about customer service and relationship management. Strong communication and problem-solving skills with focus on client satisfaction. Ready to use and develop negotiation, organisational, and interpersonal skills in [Desired Position] role.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Agent D2D
Orange
Craiova
04.2024 - 06.2024
- Valued properties according to current market activity, securing optimal prices for sellers.
- Gathered property information using reliable sources.
- Communicated terms and conditions to prospective buyers or tenants.
- Offered bespoke advice on property value based on current market estimates.
Agent relații cu clienți
Autonom
Craiova
10.2023 - 04.2024
- Managed customer relationships to achieve high satisfaction rate.
- Answered calls and resolved queries within target timeframes to achieve KPIs.
- Used interpersonal skills to deliver excellent internal and external customer service.
- Fulfilled client requests within agreed timeframes to maintain satisfaction.
Education
Licențiat în științe economice - Marketing
Universitatea din Craiova
Craiova, România 10.2019 - 07.2022
Masterand - Marketing și comunicare în afaceri
Universitatea din Craiova
Craiova, România 10.2022 - 07.2024
Skills
- Business development
- Client counselling and mentoring
- Client diary management
- [Type] industry networking
- Talent selling
- Instagram marketing
- Great communicator
- Negotiation
- Marketing development
Languages
Romanian
Native
Russian
Fluent
English
Upper intermediate
Certification
Voluntariat ASFEAA 2020-2024
Timeline
Agent D2D
Orange
04.2024 - 06.2024
Agent relații cu clienți
Autonom
10.2023 - 04.2024
Masterand - Marketing și comunicare în afaceri
Universitatea din Craiova
10.2022 - 07.2024
Licențiat în științe economice - Marketing
Universitatea din Craiova
10.2019 - 07.2022
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