Vladislav Balan
Glodeni
Summary
Knowledgeable about customer service and relationship management. Strong communication and problem-solving skills with focus on client satisfaction. Ready to use and develop negotiation, organisational, and interpersonal skills in [Desired Position] role.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Agent D2D
Orange
Craiova
2024.04 - 2024.06
- Valued properties according to current market activity, securing optimal prices for sellers.
- Gathered property information using reliable sources.
- Communicated terms and conditions to prospective buyers or tenants.
- Offered bespoke advice on property value based on current market estimates.
Agent relații cu clienți
Autonom
Craiova
2023.10 - 2024.04
- Managed customer relationships to achieve high satisfaction rate.
- Answered calls and resolved queries within target timeframes to achieve KPIs.
- Used interpersonal skills to deliver excellent internal and external customer service.
- Fulfilled client requests within agreed timeframes to maintain satisfaction.
Education
Licențiat în științe economice - Marketing
Universitatea din Craiova
Craiova, România 2019.10 - 2022.07
Masterand - Marketing și comunicare în afaceri
Universitatea din Craiova
Craiova, România 2022.10 - 2024.07
Skills
- Business development
- Client counselling and mentoring
- Client diary management
- [Type] industry networking
- Talent selling
- Instagram marketing
- Great communicator
- Negotiation
- Marketing development
Languages
Romanian
Native
Russian
Fluent
English
Upper intermediate
Certification
Voluntariat ASFEAA 2020-2024
Timeline
Agent D2D
Orange
2024.04 - 2024.06
Agent relații cu clienți
Autonom
2023.10 - 2024.04
Masterand - Marketing și comunicare în afaceri
Universitatea din Craiova
2022.10 - 2024.07
Licențiat în științe economice - Marketing
Universitatea din Craiova
2019.10 - 2022.07