Weiran Wang
Laurel
Summary
Dynamic Operations Manager with 24 years of extensive experience at the Department of Defense, excelling in team leadership and project management. Proven track record in enhancing performance outcomes and stakeholder satisfaction through effective communication and strategic planning. Skilled in problem-solving and implementing policies, driving significant improvements in operational efficiency and employee engagement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Department Of Defence
08.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Executive Program Manager
Department Of Defense
03.2016 - 08.2020
- Implemented change management practices to facilitate smooth organizational transitions during mergers or acquisitions.
- Coached junior program managers on best practices for successful execution of diverse projects across the organization.
- Increased stakeholder satisfaction with transparent reporting and proactive risk mitigation strategies.
- Directed large-scale program expansions, resulting in increased market penetration and revenue growth.
- Facilitated knowledge sharing sessions within the organization to promote continuous learning among team members.
- Mentored and supported 800 clinical services department employees to create strong workplace culture.
Clinical Manager
Department Of Defense
01.2013 - 03.2016
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Health Systems Specialist
Department Of Defense
03.2002 - 12.2012
- Organized and managed contracts directly related to strategic mission of healthcare system.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Coordinated activities with eight manager to align planning processes with targeted project outcomes.
- Analyzed current programs to determine effectiveness.
- Improved patient care quality by implementing efficient health systems and streamlining processes.
- Improved patient satisfaction scores by implementing patient-centered care methodologies within the healthcare system.
- Performed regular quality and validation assessments on patient data to verify accuracy.
Education
Associate of Science -
Vincennes University
12-2017
Radiologic Technologist
Naval School Health Sciences
San Diego, CA12-2008
Command Resilience Program
Office of The Chief Of Naval Operation
Bethesda, MD07-2024
Joint Force Leader Development
Department of Defense
Guantanamo, Cuba 08-2023
Executive Medical Department Course
Naval Medical Leader And Professional Development
Bethesda, MD07-2022
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Staff training
- Staff management
- Project management
- MS office
- Goal setting
- Interpersonal communication
- Policies and procedures implementation
- Staff development
- Workflow optimization
- Health and safety compliance
- Conflict mediation
Accomplishments
- Reduced lost workdays and recordable incidents to [Number] by implementing a safety awareness program.
Certification
- The American Registry of Radiologic Technologists - [2008-2025]
- The Drug and Alcohol Program Advisor - [2013-2024]
- X-Ray Equipment Tester Certification -[2009-2010]
- The DOD Financial Specialist - [2014-2023]
- The Customer Service and Interpersonal Communication Trainor - [2011 - 2019]
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Operations Manager
Department Of Defence
08.2020 - Current
Executive Program Manager
Department Of Defense
03.2016 - 08.2020
Clinical Manager
Department Of Defense
01.2013 - 03.2016
Health Systems Specialist
Department Of Defense
03.2002 - 12.2012
Associate of Science -
Vincennes University
Radiologic Technologist
Naval School Health Sciences
Command Resilience Program
Office of The Chief Of Naval Operation
Joint Force Leader Development
Department of Defense
Executive Medical Department Course
Naval Medical Leader And Professional Development
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