Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Castro

Gaithersburg

Summary

Detail-oriented individual with exceptional communication and organizational skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Facility Operations Team Member

Life Time
03.2025 - Current
  • Ensured a clean and organized environment through thorough daily cleaning routines and proper waste disposal methods.
  • Provided exceptional customer service to visitors, addressing their needs promptly, professionally, and courteously.
  • Reduced energy consumption through implementing eco-friendly practices and resource management strategies.
  • Conducted regular inventory checks for adequate supplies, placing orders as needed to maintain optimal stock levels.
  • Adhered to OSHA policies and procedures to minimize hazards and promote safe work environment.

Freight Team Associate

The Home Depot Inc
05.2022 - Current
  • Lifted and moved items weighing up to 75 pounds multiple times per shift.
  • Loaded and unloaded trucks.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.

Server

IHOP
11.2018 - 05.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Dental Assistant

Smileland Dental
02.2019 - 06.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.

Cashier

Armand's Pizzeria
06.2014 - 11.2018
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Nursing

Trinity Washington University
Washington, DC

High School Diploma -

Rockville High School
Rockville, MD
05-2016

Skills

  • Quality control procedures
  • Hazardous waste management
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving
  • Reliability
  • Organizational skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Facility Operations Team Member

Life Time
03.2025 - Current

Freight Team Associate

The Home Depot Inc
05.2022 - Current

Dental Assistant

Smileland Dental
02.2019 - 06.2021

Server

IHOP
11.2018 - 05.2022

Cashier

Armand's Pizzeria
06.2014 - 11.2018

Nursing

Trinity Washington University

High School Diploma -

Rockville High School

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Wendy Castro