Wesley Howard
Darden Corporation
Baltimore,MD
1
Certification
25
years of professional experience
Seeking managerial opportunities in the field of hospitality that will be challenging and demanding. In addition, looking for a company that advocates upward mobility and continues development.
Work History
Employee for the Olive Garden
24 Years 11 Months- Served as a certified trainer for 7 years, providing training to new staff.
- Recognized as employee of the month in March 2008 for outstanding performance.
- Promoted to manager in training program in July 2011, enhancing leadership skills for future roles.
- Chosen by Darden to open a new Olive Garden in Easton, MD in 2011 as the Service Manager.
- 12 years of experience in managing restaurant operations.
- Restaurant manager position worked in include Culinary, Sales, Service, and Staffing and Training.
Food and Beverage Supervisor
- Outlined job duties for team members and tasks.
- Supervised bartenders, servers, and receptionist.
- Managed food and beverage inventory to maintain stock levels and minimize waste
- Delivered customer service support to clients.
- Facilitated transportation arrangements for timely deliveries
- Supervised daily operations of food and beverage service to ensure exceptional guest experiences.
Paraprofessional
2 Years- Responsibilities:
- Carried out instructional programs for all students in accordance with their IEP
- Completed instructional duties for students.
- Collected and analyzed data on student performance and behavior to inform instructional strategies.
- Implemented and monitored behavioral protocols and assignments to enhance student engagement.
- Certified in PCM as practitioner II for supine techniques
- Contributed to the special professional Crisis Management Team.
- Obtained van certification from Kennedy Krieger Institute
Education
Bachelor of Arts - Social Work
- Sociology
Skills
Proficient in Labor Management System
Talent Acquisition System
and Darden’s I Kitchen Ordering System.
Other qualifications include excellent customer service
problem-solving
supervising 20-80 team members daily
cash handling
HACCP food handling
and interviewing and hiring potential team members.
Certification
- National Food Registry Certified, 2021 through 2026
- TIPS Alcohol Certified 2023 through 2027
Timeline
Food and Beverage Supervisor
Sunset On the Beach Jamaica
01.2010 - 01.2010Read More
Paraprofessional
Kennedy Krieger Institute
01.2008 - 01.2010Read More
Employee for the Olive Garden
Darden Corporation
09.2001 - CurrentRead More
Salisbury University
Bachelor of Arts from Social Work
Read More
University of Maryland Eastern Shore
from Sociology
Read More