Weston Hart
Hobby Lobby
Catonsville
2027
years of professional experience
Dedicated professional with a strong background in retail operations and team leadership. Recognized for creating engaging customer experiences and effectively training staff, ready to contribute to organizational success through impactful leadership.
Work History
Assistant Manager
- Trained and mentored team members on product knowledge and customer service techniques.
- Used merchandising knowledge to create displays, increasing customer engagement.
- Resolved customer inquiries and complaints effectively, resulting in positive shopping experiences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Participated in multiple store sets including Harrisburg, Braintree, and Gaithersburg.
- Assisted in auditing inventories at Columbia and in neighboring locations such as Laurel, Owings Mills, Pasadena and Abington
- Aided in post-flood cleanup efforts after a water pipe broke in Columbia and helping restore a safe environment.
Stockman/ Department Head
- Assisted in receiving and stocking inventory to ensure product availability.
- Developed strategies for addressing seasonal fluctuations in demand, ensuring adequate inventory levels during peak periods without overstocking during slower times.
- Maintained effective team member communication.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Lead multiple departments as a full time associate including hobbies, art, crafts, home decor and seasonal.
Education
High School Diploma
Skills
Customer service
Team leadership
Decision-making
Problem-solving
Staff training and development
Retail operations
Timeline
Assistant Manager
Hobby Lobby
2019 - CurrentRead More
Stockman/ Department Head
Hobby Lobby
2014 - 2019Read More
Oakland Mills High School
High School Diploma
Read More