Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Green

Silver Spring

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

11
11
years of professional experience

Work History

United Healthcare
12.2021 - Current
  • Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider
  • Contact care providers (doctor's office) to assist with claims
  • Advocate on the members behalf

Owner

Whitney Green Photography
01.2014 - Current
  • Take high-quality portraits for weddings, maternity, engagement, family, and private events
  • Build authentic relationship with clients for repeat business or referrals to new clients
  • Manage a portfolio site and all social media accounts
  • Print and edit images for clients

Terminix
01.2021 - 09.2021
  • Take customer payments
  • Set up new leads
  • Schedule inspections
  • Review contract details with customers and explain to them
  • Assist customers, with information on services company provide

Education

Associate of Arts -

The Art Institute of Washington
Arrington, VA
06-2017

Skills

  • Benefit administration
  • Customer service
  • Issue resolution
  • Problem-solving
  • Organization and time management
  • Friendly, positive attitude

Timeline

United Healthcare
12.2021 - Current

Terminix
01.2021 - 09.2021

Owner

Whitney Green Photography
01.2014 - Current

Associate of Arts -

The Art Institute of Washington

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Whitney Green