WHITNEY SALGE
Elkton
Summary
A detail-focused professional with extensive experience in post-closing operations. Recognized for ensuring thorough documentation review and adherence to compliance standards, resulting in efficient transaction finalizations. Known for exceptional teamwork and adaptability in dynamic environments, consistently delivering reliable results.
Overview
17
17
years of professional experience
Work History
Post Close Coordinator
Keystone Funding
Dover, DE
09.2024 - 10.2026
- Coordinated post-closing loan file review, resolving missing documents and compliance exceptions.
- Audited closed mortgage packages for accuracy before investor delivery and recording.
- Tracked trailing documents, endorsements, and recordings to ensure complete file retention.
- Collaborated with closing, title, and underwriting teams to clear post-funding issues.
- Improved file completion workflow by standardizing checklist use and document follow-up.
- Processed shipping, imaging, and document indexing using loan origination and document management systems.
- Mentored team members on post-closing procedures, quality control, and compliance requirements.
- Handled sensitive client information discreetly while ensuring strict adherence to privacy regulations.
- Maintained organization and accessibility of closed loan files through careful record-keeping practices.
Custodian
University of Delaware
12.2021 - 10.2024
- Cleaned classrooms, offices, and restrooms using approved custodial supplies and safety procedures.
- Operated floor machines to scrub, wax, and maintain hard surfaces.
- Emptied trash and recycling receptacles while keeping assigned areas sanitary and orderly.
- Sanitized high-touch surfaces to support healthy campus environments.
- Reported maintenance issues and supply shortages to ensure prompt resolution.
- Set up and broke down rooms for campus events and daily operations.
- Replenished restroom and cleaning supplies to maintain consistent service standards.
- Inspected assigned areas and corrected deficiencies to preserve facility appearance.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
EMS Volunteer
American Legion 64
Smyrna, DE
02.2010 - 06.2023
- Responded to emergency calls, providing basic life support and patient assessment support.
- Monitored patient condition, relayed vital information to paramedics, and maintained accurate care records.
- Assisted with stretcher transfers, scene safety, and patient loading procedures.
- Prepared and checked EMS equipment, supplies, and vehicle readiness before deployment.
- Supported CPR, first aid, and stabilization efforts under direction of licensed providers.
- Maintained confidentiality, followed protocols, and ensured compliance with emergency response standards.
- Enhanced emergency response capabilities through effective communication with dispatchers, first responders, and other EMS personnel.
Housekeeper
Holiday Inn and Suites
02.2019 - 11.2021
- Clean rooms, make sure guests are taken care of, sanitize everything, fold and put away laundry
- Replenished linens, toiletries, and amenities while maintaining organized housekeeping carts.
- Inspected rooms for damage, missing items, and service issues before guest arrival.
- Vacuumed carpets, mopped floors, and sanitized surfaces using approved cleaning supplies.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Delivery driver
Papa Johns
05.2018 - 09.2021
- Delivered food, made the food, cared for the customers, and took their orders. Nightly closing tasks and paperwork
- Collected payments and processed transactions following cash-handling procedures.
- Communicated with store staff to coordinate order readiness and delivery timing.
- Verified order accuracy before departure to reduce customer complaints and remakes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Smyrna High School
Skills
- Fast learner, very eager to learn
- Excellent communication skills, both verbal and written
- Great organization
- Get along great with co-workers and other staff members
- Potential, will stay late and help other team members out
- Detail-oriented
- Deadline management
- Document review
- Customer service and assistance
- File management
- Log updating
- Teamwork and collaboration
Timeline
Post Close Coordinator
Keystone Funding
09.2024 - 10.2026
Custodian
University of Delaware
12.2021 - 10.2024
Housekeeper
Holiday Inn and Suites
02.2019 - 11.2021
Delivery driver
Papa Johns
05.2018 - 09.2021
EMS Volunteer
American Legion 64
02.2010 - 06.2023
High School Diploma -
Smyrna High School