Wilber Carranza
Greenbelt
Summary
Dedicated crew member with strong skills in cash handling and food safety. Committed to delivering exceptional customer experiences and effectively resolving issues to enhance guest satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Beltsville
05.2022 - 05.2025
- Delivered exceptional customer service, contributing to a welcoming environment.
- Served food promptly, enhancing overall guest satisfaction.
- Talked pleasantly with customers while taking orders and promoted a positive image for the business.
- Addressed customer complaints professionally, ensuring resolution and guest contentment.
- Managed cash register transactions while ensuring accuracy in handling payments.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Organized and restocked supplies to support operations and team productivity.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Parkdale High School
6001 Good Luck Rd, Riverdale, MD 2073706-2022
Skills
- Customer service
- Food safety
- Cash handling
- Order management
- Inventory management
- Supply organization
- Customer relationship management
- Teamwork and collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Crew Member
McDonald's Restaurant
05.2022 - 05.2025
Parkdale High School