Will Edgard Pean
Silver Spring
Summary
Dynamic professional with a proven track record at Best Buy, excelling in organization and communication. Skilled in appointment scheduling and data entry, I effectively resolved customer issues and enhanced client satisfaction. My ability to multitask and collaborate with team members ensures a positive experience for all clients and guests.
Overview
5
5
years of professional experience
Work History
Receptionist
Best Buy
06.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Server
Hot Pot Restaurant
05.2019 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Spring Brook High School
201 Valley Brook Dr Silver Spring MD 2090406.2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Scheduling
- Mail handling
- Office equipment operations
Languages
En
Full Professional
Spanish
Full Professional
French
Full Professional
Timeline
Receptionist
Best Buy
06.2022 - 08.2024
Server
Hot Pot Restaurant
05.2019 - 01.2022
Spring Brook High School
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