Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Augustin

Linthicum

Summary

Dynamic professional with extensive experience in air duct cleaning, adept at mold remediation and safe chemical handling. Proven track record in enhancing customer satisfaction and loyalty through effective communication and problem-solving skills. Recognized for reducing fulfillment errors and training new associates in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Air Duct Cleaner

Hydro-Serv
01.2024 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Perform all duties necessary to provide quality air duct and dryer vent cleaning

Order Fulfillment Associate

Lowes Home Improvment
06.2023 - 01.2024
  • Processed daily orders through multi-carrier manifest system.
  • Followed procedures at all times for personal and team safety.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Trained new associates on basic and advanced shipment procedures.

Hardware Sales Associate

Lowes Home Improvment
02.2021 - 06.2023
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.

Education

No Degree - Applied Mathematics

Salisbury University
Salisbury, MD

High School Diploma -

Mount Saint Joseph
Baltimore, MD
05-2018

Skills

  • Ladder safety
  • Confined space entry
  • Mold remediation
  • Hand tool proficiency
  • Air filter replacement
  • Safe cleaning with chemicals
  • Verbal and written communication
  • Problem-solving
  • Commercial and residential cleaning
  • Mathematical computations

Certification

  • Forklift Certified, Lowe's Home Improvement - 2021-2024

Timeline

Air Duct Cleaner

Hydro-Serv
01.2024 - Current

Order Fulfillment Associate

Lowes Home Improvment
06.2023 - 01.2024

Hardware Sales Associate

Lowes Home Improvment
02.2021 - 06.2023

No Degree - Applied Mathematics

Salisbury University

High School Diploma -

Mount Saint Joseph

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